Polina Kornilaeva
Roswell
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
5
5
years of professional experience
Work History
Beauty Services Provider
Self-employeed
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Sales Manager
IT SOLUTIONS INC
03.2024 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Customer Support Specialist
Wildberries
02.2022 - 03.2024
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Assistant
New Life Church
05.2020 - 03.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Education
Associate of Arts - Engineering
Georgia State University
Atlanta, GA12-2025
High School Diploma -
Forsyth Central High School
131 Almon C. Hill Drive, Cumming, GA 3004005-2022
Skills
- Effective interpersonal communication
- Organization and time management
- Goals and performance
- Customer relationship development
- Efficient in acquiring new skills
- Strong attention to detail
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Manager
IT SOLUTIONS INC
03.2024 - 12.2024
Beauty Services Provider
Self-employeed
01.2024 - Current
Customer Support Specialist
Wildberries
02.2022 - 03.2024
Assistant
New Life Church
05.2020 - 03.2021
Associate of Arts - Engineering
Georgia State University
High School Diploma -
Forsyth Central High School
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