Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Polina Norris

Farmington Hills,MI

Summary

Committed and reliable Team Manager with a proven track record of leading teams to achieve and exceed company goals. Adept to making informed decisions under pressure, such as developing strategies to maximize profitability, and the flow of the operation itself.

Overview

4
4
years of professional experience

Work History

Team Manager

Panera Bread
08.2020 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Championed process improvements within the department by identifying inefficiencies, proposing solutions to the fellow management team, and leading the necessary change initiatives.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Used critical thinking to break down problems, evaluate solutions and make informed decisions.

Server/Apprentice Bartender

Sidecar
08.2022 - 09.2023
  • Handled guest complaints professionally and promptly, ensuring a satisfactory resolution for all parties involved.
  • Worked effectively in fast-paced environments.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Bachelor of Arts - Business

Oakland Community College
Farmington, MI
06.2025

High School Diploma -

Farmington High School
Farmington, MI
06.2022

Skills

  • Written and Oral Communication
  • Problem Resolution
  • Employee Coaching and Mentoring
  • Leadership
  • Adaptability
  • Customer Service
  • Industry Knowledge
  • Analytical Skills
  • Leadership
  • Task Delegation

Affiliations

  • Crosswinds Aviation Flight Student
  • Michigan Artistic Swimming Athlete Representative 2021

Timeline

Server/Apprentice Bartender

Sidecar
08.2022 - 09.2023

Team Manager

Panera Bread
08.2020 - Current

Bachelor of Arts - Business

Oakland Community College

High School Diploma -

Farmington High School

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Polina Norris