Polli Irving
Litchfield
Summary
Customer-oriented Store Manager offering over 23 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Specialist
Circle K
Akron
07.2022 - Current
- Train Fresh Food Fast program
- Support stores with correct procedures for proper food safety and production
- Maintained cleanliness and organization in food service areas and equipment.
- Operated kitchen equipment and tools safely to ensure efficient food preparation.
- Collaborated with team members to streamline food service operations during peak hours.
- Trained new staff on proper food handling procedures and customer service techniques.
- Ensured compliance with health regulations while serving quality food products.
- Maintained records of food temperatures and ensured that all health code regulations were followed.
- Ensured proper sanitation of work areas before, during, and after meal services.
- Used correct cleaning and sanitizing techniques on surfaces, tools and equipment.
- Prepared food items according to Circle K standards and safety guidelines.
Store Manager
Circle K
Grafton
Apr2002 - 07.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
High School Diploma -
Buckeye High School
Medina, OH06.1983
Skills
- Food safety compliance
- Inventory management
- Staff training
- Customer service
- Equipment operation
- Time management
- Record keeping
- Sanitation practices
- Sales optimization
- Communication skills
- Leadership qualities
- Training and mentoring
- Order management
- Reliable
- Inventory control
- Loss prevention procedures
- Store merchandising
- Recruiting and hiring
- Cash management
- Performance reviews
- Store opening and closing
- Store operations
- Friendly and positive
- Bank deposit procedures
- Retail sales techniques
- POS systems
Certification
- Serv Safe Certified in Food Safety
Timeline
Food Service Specialist
Circle K
07.2022 - Current
Store Manager
Circle K
Apr2002 - 07.2022
High School Diploma -
Buckeye High School