Polly Heins
Houston,TX
Summary
Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
12
12
years of professional experience
Work History
Team Leader
Jack in the Box
10.2024 - 01.2025
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Associate
7 Eleven
02.2023 - 05.2023
- Worked varied hours to meet seasonal and business needs.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and offered assistance for increased customer satisfaction.
Team Member
Casey's General Store
06.2020 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
State Inspector
Speed Emissions
02.2013 - 02.2018
- Improved vehicle safety by conducting thorough inspections and identifying potential hazards.
- Inspected vehicle equipment and options and documented results.
- Enhanced customer satisfaction with detailed reports on vehicle conditions and recommended repairs.
- Implemented preventative maintenance measures on inspection equipment, prolonging its lifespan and reducing costs.
Education
Associate of Applied Science - Automotive Technology
Southeast Community College Area
Milford01.2000
Skills
- Customer Service
- Team Player
- Attention to Detail
- Picking and Packing
- Cleaning and Organizing
- Assembly and Production
Timeline
Team Leader
Jack in the Box
10.2024 - 01.2025
Associate
7 Eleven
02.2023 - 05.2023
Team Member
Casey's General Store
06.2020 - 03.2021
State Inspector
Speed Emissions
02.2013 - 02.2018
Associate of Applied Science - Automotive Technology
Southeast Community College Area
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