Overview
Work History
Education
Skills
Timeline
Generic

Polly Schiebergen

Las Vegas,NV

Overview

8
8
years of professional experience

Work History

Project Coordinator

OEC/Machabee Office Environments
07.2023 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Customer Service

Machabee Office Environments
07.2015 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
  • Maintained detailed records of customer interactions, enabling tailored communication and personalized support.
  • Developed strong relationships with customers by actively listening, understanding their needs, and providing relevant solutions.
  • Trained new team members on company policies, procedures, and best practices to ensure consistent service quality across the board.
  • Coordinated closely with sales representatives to address any order-related questions or discrepancies reported by customers promptly.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Researched issues with shipments, product damage and incorrect product amounts.

Education

Associate of Applied Science - Accounting

West Shore Community College
Scottville, MI
05.1995

Skills

  • Problem-Solving
  • Good Judgment
  • Detail Oriented
  • Customer Service

Timeline

Project Coordinator

OEC/Machabee Office Environments
07.2023 - Current

Customer Service

Machabee Office Environments
07.2015 - Current

Associate of Applied Science - Accounting

West Shore Community College

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Polly Schiebergen