Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pooja Pai

Ashburn,VA

Summary

Combining a background in healthcare, as an occupational therapist, my role as a business analyst can offer a unique and valuable skill set.

1. My firsthand experience working in healthcare provided me insights into the practical aspects of how systems and processes impact patient care.

2. I used my Analytical skills to interpret data related to patient outcomes, treatment efficacy, and resource utilization to enhance overall quality of care

3.My experience in occupational therapy involved collaborating with various stakeholders, including patients, physicians, and other healthcare professionals, gathering needs and requirements to translate into protocol for successful patient rehab outcome.

4.My familiarity with privacy, health information systems and electronic health records (EHRs) is an asset. 5.As healthcare is a highly regulated industry, understanding of healthcare regulations, compliance requirements, and patient privacy laws is beneficial when working on projects that involve regulatory adherence and compliance. 6.As an OT, my skill to design clinical interventions tailored towards patient condition and medical needs is an asset for user centered designing.

7.I have gained an effective communication skill working as an OT which is an asset in Business Analysis.

8.Changes in technology and Healthcare cannot be averted. My experience can aid in change management efforts, helping teams adapt to new systems and processes.

9.My background include managing patient care plans and coordinating with multidisciplinary team and hence a good skill in project management.

Overview

20
20
years of professional experience

Work History

Salesforce Business Analyst Intern

Digicloud
11.2022 - Current
  • Analyzed existing systems and processes to identify areas of improvement and followed through from lead to opportunity.
  • Managed multiple concurrent tasks in a fast-paced environment.
  • Facilitated communication between stakeholders and technical teams.
  • Projects done for leading manufacturers of life science products.
  • Conducted stakeholder interviews to gather requirements and helped in creating FSD's, user stories and use cases.
  • Acted as a bridge between customer and the implementation team for requirements clarification.

Occupational Therapist

Self Employed
02.2014 - 09.2022
  • Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
  • Coordinated interventions with multidisciplinary treatment team.


Occupational Therapist

HCR ManorCare
03.2009 - 10.2013

Occupational Therapist

Early Intervention And Gereontology
03.2004 - 06.2007

Education

Salesforce Business Analysis Certification

Salesforce

Bachelor of Science - Occupational Therapy

G.S. Medical College And K.E.M. Hospital
Mumbai,India
03.2004

Skills

  • Gap Analysis
  • Project Management
  • Workflow Analysis
  • Strategic Planning
  • Process Development
  • Risk Assessment
  • Documentation
  • Requirements Analysis
  • Business Process Mapping
  • Business Analysis
  • Customer Communication
  • Needs Assessments
  • Process Improvement
  • Stakeholder Communication
  • Business Requirements

Timeline

Salesforce Business Analyst Intern

Digicloud
11.2022 - Current

Occupational Therapist

Self Employed
02.2014 - 09.2022

Occupational Therapist

HCR ManorCare
03.2009 - 10.2013

Occupational Therapist

Early Intervention And Gereontology
03.2004 - 06.2007

Salesforce Business Analysis Certification

Salesforce

Bachelor of Science - Occupational Therapy

G.S. Medical College And K.E.M. Hospital
Pooja Pai