POOJA SAHU
Wildwood,USA
Summary
Dynamic and detail-oriented professional seeking opportunities to leverage analytical and leadership skills to contribute to organizational growth. Nearly 6 Years of experience in software development, with expertise in designing, testing, and implementing innovative software solutions that drive efficiency. 2.5 Year of experience in Human resources. Recognized for strong problem-solving abilities, effective decision-making, and exceptional time management skills. Proactive communicator with a highly organized approach, committed to fostering collaboration within team environments.
Overview
20
20
years of professional experience
Work History
HUMAN RESOURCE TECH-INFORMATION SPECIALIST
Parkway School District
Chesterfield, MO, USA
01.2023 - Current
- Serve as the primary system administrator for the connected systems with HRIS Platform
- 2.5 years of experience in Tyler Tech’s MUNIS, WorkForce Time and Attendance system, Frontline Recruiting and Hiring application, Vector Solutions, YellowFolder (Digital filing)
- Perform regular system audits to ensure data integrity and compliance.
- Develop, generate, and maintain standard and ad-hoc reports for HR, management, and other departments.
- Analyze HR data to identify trends, support decision-making, and improve HR processes.
- Provide end-user support and troubleshooting for HRIS-related inquiries and issues.
- Train new and existing users on system functionality and best practices.
- Identify opportunities to enhance and automate HR processes through system functionality.
- Lead in HRIS-related projects, such as system upgrades, module implementations, and new feature rollouts.
- Ensure the accuracy and integrity of all data entered into the HRIS.
- Leading and managing Compliance training for the district through Vector Solutions
- Assisting in Salary planning for the District
- Execution of Annual Salary renewal process for the entire District
- Website Management for the department
- Collaborate with various departments, including HR, IT, and Finance, to optimize system functionality, troubleshoot issues, and support business processes.
Application Service Analyst
Parkway School District
Chesterfield, MO, USA
08.2022 - 12.2022
- Assisting the staff with technical issues in various school applications
ASSOCIATE
Cognizant Technology Solutions
Chennai, Tamil Nadu, INDIA
12.2009 - 05.2013
- 1.5 year of experience in claims adjudication system for dental insurance holders for MetLife, application was called Unified Claims System
- 1.5 years experience in claims system for automobile insurance, for Liberty Insurance
- Designed a detailed document that interpreted the code the specific programs into the corresponding business rule.
- Designed and updated test cases to complete consistent manual tests.
- Worked with on-site teams to complete timely tests and facilitate smooth product releases.
- Documented identified defects and helped complete further testing and resolve issues.
- Consulted with on-site team to fully understand intended features and functionality.
- Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
- Implemented and tested enhancement feature requests to improve product functionality and extend performance.
- Worked as developer to identify and remove software bugs.
- Reviewed and modified unit and integration tests to improve software quality and reliability.
- Supervised 2-person team, to drive issue resolution and promoted use of best practices.
- Mentored newly hired employees, prepared for project tasks and trained on unfamiliar systems.
ASSOCIATE SOFTWARE ENGINEER
R S Software
05.2007 - 08.2008
- Worked in Cardholder database and Report Distribution Management system for VISA International
- Analyzed day to day production issues, provided fix, along with coding and testing.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
PROGRAMMER ANALYST
Cognizant Technology Solutions
Kolkata, West Bengal, INDIA
10.2005 - 05.2007
- 1 year of experience in policy issue system (Quote Rate and Issue-QRI) for Travelers
- Participated in team-oriented environments, working cohesively and successfully on multiple projects.
- Investigated application issues, identified causes and initiated troubleshooting methods for immediate resolution.
- Documented programs and details regarding development, revisions and alterations.
- Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore.
- Implemented and tested enhancement feature requests to improve product functionality and extend performance.
- Performed regression and performance tests for updated systems.
Education
Master of Science - Information Science
BIRLA INSTITUTE OF TECHNOLOGY
India07-2005
Bachelor of Science - Computer Application
Ranchi Women's College
India05-2003
Skills
- HRIS proficiency: Tyler MUNIS
- Proficient in Frontline Applitrack
- Experience with Frontline AESOP system
- Proficient in WorkForce Software for time tracking
- Compliance training management: Vector Solutions
- Hardware Systems: IBM S-390
- Skilled in managing MVS/ESA and various Windows environments
- Experience with Endevor version control systems
- Databases and access methods: DB2, ORACLE, MS-ACCESS, IMS DB, VSAM
- Skilled in mainframe tools: TSO/ISPF, FILEAID, SPUFI, ENDEVOR
- Proficient in MS-WORD, MS-EXCEL, POWER-POINT
- Experienced in multiple programming languages including BASIC, COBOL, C, and C
- Skilled in HTML coding
- SQL programming proficiency
- Requirements Gathering and Analysis
- Software Testing and Validation
- Proficient time management, in prioritizing tasks and organizing
- Proactive in adopting new technologies
- Critical thinking skills
- Collaborative teamwork
- Workflow optimization
Timeline
HUMAN RESOURCE TECH-INFORMATION SPECIALIST
Parkway School District
01.2023 - Current
Application Service Analyst
Parkway School District
08.2022 - 12.2022
ASSOCIATE
Cognizant Technology Solutions
12.2009 - 05.2013
ASSOCIATE SOFTWARE ENGINEER
R S Software
05.2007 - 08.2008
PROGRAMMER ANALYST
Cognizant Technology Solutions
10.2005 - 05.2007
Master of Science - Information Science
BIRLA INSTITUTE OF TECHNOLOGY
Bachelor of Science - Computer Application
Ranchi Women's College