Vijith Reddy Bheemireddi
Fremont,CA
Summary
Versatile technologist with a robust background in designing GTM strategies and driving product improvements for Developer APIs and SDKs. Renowned for delivering powerful developer-centric solutions and enhancing customer engagement. Leveraging data analytics for comprehensive product performance evaluation and strategic development.
Overview
10
10
years of professional experience
Work History
Manager, Technical Account Manager
Coinbase Developer Platform
10.2021 - Current
- Provided leadership to team of 5 Technical Account Managers, architecting complex solutions and facilitating implementations, especially focusing on Onramp to web3 integrations and mobile development
- Oversaw additional 6 Technical Support Engineers, addressing advanced technical customer challenges
- Development of Key Performance Metrics: Spearheaded establishment of North Star Metrics for Technical Account Management, introducing critical measures like "Time to Value" and "Time to Resolution." These metrics served as vital monthly indicators of technical service performance, presented to Coinbase's executive leadership
- Significant Efficiency Enhancement: Successfully drove transformative initiative that accelerated "Time to First Value" by impressive 85% within single quarter. This initiative reduced initial value realization time from week to just day through strategic automation and elimination of inter-departmental dependencies, particularly with Engineering team
- Piloted creation of reference architectures for Coinbase Pay, Wallet as Service product, and Base (L2 layer), reducing onboarding time for clients by 40%
- Incorporated GPT-4 for enhancing technical documentation, which improved Time to Resolution by 10 BPS
- Demonstrated prowess in JavaScript and TypeScript to construct samples, advancing developer experience and product growth (Dapp on Base)
- Effectively amalgamated blockchain and cloud innovations to offer robust technical solutions to clientele
- Utilized Jira and Looker for monitoring and evaluation, enabling data-driven decisions for product enhancement.
Technical Account Manager
AWS, Amazon
09.2020 - 10.2021
- Played pivotal role in ensuring successful deployment of large-scale web applications, prioritizing architecture and operational readiness
- Executed product demos, accelerating adoption of multiple AWS services among clients
- Strategically collaborated with internal teams to provide customized technical solutions based on customer feedback
- Championed migration of numerous Datacenter applications to AWS Cloud, optimizing application performance and reliability
- Developed Python tool that expedited report generation for Enterprise Support department, reducing post-processing time by 30%
- Conducted operations reviews with client executives, bolstering their day-to- day Cloud operations and strategies.
Director of Engineering
Armory.io
09.2018 - 09.2020
- Recruited, managed, and mentored team of five Senior Solutions Architects, emphasizing advanced engineering solutions tailored to client needs Spearheaded development and execution of architectural strategies for engineering solutions, resulting in 90% coverage for strategic and commercial clients
- Drove alignment between cross-functional teams, ensuring top-notch engineering solutions and efficient project deliveries
- Regularly interacted with top-tier clients, including owning JPMorgan Chase account, leading to Armory's induction into their hall of innovation within a year of contract
- Orchestrated engineering-centric programs, fostering adoption of Armory Spinnaker and ensuring delivery of scalable, efficient, and secure solutions Collaborated with Product and Engineering teams to curate optimized technical roadmap, tailored to align with client and market demands Instituted checkpoints with customer executives, leveraging feedback to refine and enhance engineering solutions and strategy.
Snr. Technical Account Manager
Cloudera
04.2015 - 08.2019
- Served as a trusted technical advisor to large scale customers, including major players in the Fintech industry
- Achieved over a 3X increase in revenue by upselling software and services Assisted customers in migrating 45 Peta Bytes onto the platform, ensuring scalability and security
- Established best practices for clients, particularly in areas of scale and security Ensured 100% encryption on the platform, bolstering security and data integrity Led the SME initiative within customer success teams and coordinated with Engineering, Product, and Release management teams to ensure successful project deployments.
Snr. Technical Consultant
Perficient
06.2013 - 04.2015
- Developed efficient APIs for clients, reducing the code base significantly and boosting performance by 50%
- Successfully developed and launched a mobile application, receiving a 5-star rating with over 100 users on major app stores
- Played a key role in hiring and mentoring junior consultants, fostering a culture of knowledge-sharing and professional growth.
Education
Master of Science - Computer Science and Software Engineering
Auburn University
Auburn, AL05.2013
Bachelor of Science - Computer Science And Engineering
MVSR Engineering College (Osmania University)
Hyderabad, India06.2011
Skills
- Languages:
- Java, Python, JavaScript, TypeScript Frameworks & Libraries: React, React Native, Ethers
- Big Data Technologies: Apache Hadoop (HDFS, YARN), Spark, Impala (SME), Security
- CRM Tools: Salesforce, Gainsight
- Blockchain: Bitcoin, Ethereum and other EVM related chain, DApp architecture
- Cloud: Amazon Web Services (ElasticSearch, Lambda, RDS, Athena, EC2, EKS, API Gateway, Cloudfront)
- Databases: MySQL, Oracle 11g OS: Linux, MacOS, Windows
- Developer tools: Spinnaker, Kubernetes
- Strategic planning
- Key Performance Indicators
- Project and Operations Management
Timeline
Manager, Technical Account Manager
Coinbase Developer Platform
10.2021 - Current
Technical Account Manager
AWS, Amazon
09.2020 - 10.2021
Director of Engineering
Armory.io
09.2018 - 09.2020
Snr. Technical Account Manager
Cloudera
04.2015 - 08.2019
Snr. Technical Consultant
Perficient
06.2013 - 04.2015
Master of Science - Computer Science and Software Engineering
Auburn University
Bachelor of Science - Computer Science And Engineering
MVSR Engineering College (Osmania University)
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