Poonam Caballer

Completed efficient, high-quality landscaping work for business, residential and institutional customers. Maintained cost-effective operations and achieved high satisfaction ratings. Background includes working alone or with crew members to perform over several jobs per week.

• Envisioned, planned and implemented landscaping for a 10-acre Shopping Mall.
• Recruited, hired, trained and promoted 3 staff to become project managers.
• Implemented strategic marketing initiatives to grow business by 60%.
• Implemented process improvements to reduce operating costs by 30%
• Commissioned by private clients to design and implement personal gardens.
• Realized 100% in ongoing effort to boost revenue while reducing costs.
• Improved delivery of landscape services and maintenance by 100%, realizing overall increase in customer satisfaction and cost efficiency.
• Developed relationships with 18 new clients and typically exceeded sales goals by 100%.
• Negotiated with vendors, saving company $1000s annually.
• Consistently maintained high customer satisfaction ratings.
• Created highly effective new program that significantly impacted efficiency and improved operations.