Poornima Mullur

• Twice Bronze medalist at Qatar Shooting and Archery association in recurve archery and X-Ten Archery.

• Mentored and guided archers to enhance performance and skill development.

• Established strong rapport with players, fostering positive and supportive team environment.

• Managed inflight service operations and ensured compliance with company policies and procedures.

• Handled customer complaints and resolved conflicts with professionalism and efficiency.

• Led training sessions on emergency procedures and customer service for junior cabin crew team.

• Welcomed and assisted guests, ensuring a positive experience from check in to check out.

• Providing personalized service and anticipating guests' needs to enhance overall experience.

• Handling customer inquiries and complaints in a professional and efficient manner.

• Coordinating with various departments to ensure seamless guest satisfaction.