Poppie Ward
Kirkland,WA
Summary
Organized Customer Service Professional with expertise in coordination and team leadership. Managed staff training and schedules while maintaining efficient systems in fast-paced environments. Delivered results through proactive problem-solving and commitment to high standards.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Private Nanny
Independent
Kirkland, Washington
10.2019 - Current
- Manage daily schedules, activities, appointments, meals, and household logistics while balancing multiple priorities.
- Maintain organized routines and communicate consistently with families to ensure needs and expectations are met.
- Coordinate errands, grocery shopping, and household tasks while maintaining a safe and organized environment.
Guest Service Representative
Suite B Hair and Skin Lounge
Issaquah, Washington
08.2023 - 07.2026
- Served as primary contact for client inquiries and appointments through phone, email, and text.
- Coordinated daily operations, scheduling, inventory, finances, and administrative tasks.
- Monitored financial performance and conducted competitor research to support business planning.
- Created weekly newsletters and maintained accurate pricing, records, and client information.
Lead Teacher, Toddler Room
Peaceful Child Montessori
Fall City, Washington
01.2025 - 08.2025
- Led a toddler classroom, organizing daily routines, activities, and learning materials.
- Directed classroom staff and maintained consistent care and classroom standards.
- Communicated with parents regarding children's progress, activities, and individual needs.
- Documented developmental progress and adapted activities to support individual needs.
Event Coordinator
Feral Woman Farm
North Bend, Washington
06.2022 - 06.2024
- Coordinated daily events, schedules, logistics, and guest experiences.
- Organized activities and collaborated with staff to ensure smooth and efficient operations.
- Communicated with guests professionally while addressing questions and resolving concerns.
- Maintained safe, clean, and organized event spaces while following established safety procedures.
OR Surgical Assistant
Proliance Surgeons
Issaquah, Washington
11.2019 - 08.2020
- Prepared operating rooms, equipment, and supplies for up to 32 daily surgeries.
- Maintained organized, sterile environments while following strict safety and sanitation protocols.
- Managed inventory, processed incoming equipment, and restocked supplies for efficient operations.
- Trained new employees on procedures and cleanliness standards.
Assistant Manager
Emerald City Smoothie
Redmond, Washington
04.2018 - 05.2019
- Led daily operations, including employee scheduling, training, cash handling, and customer service.
- Managed inventory tracking and ordering to maintain product availability.
- Supported staff and resolved operational issues to maintain an efficient workflow.
Education
Licensed Esthetician -
Euro Institute of Skin Care
Renton, WA10-2024
High School Diploma -
Mount Si High School
Snoqualmie, WA06-2016
Some College (No Degree) -
Bellevue College
Bellevue, WASkills
- Safety and sanitation
- Scheduling and coordination
- Organizational skills
- Time management
- Team leadership
- Client relations
- Problem solving
- Communication skills
- Attention to detail
Certification
- Washington State Licensed Esthetician
- Merit Teacher Training Certification
- CPR/First Aid Certification
Timeline
Lead Teacher, Toddler Room
Peaceful Child Montessori
01.2025 - 08.2025
Guest Service Representative
Suite B Hair and Skin Lounge
08.2023 - 07.2026
Event Coordinator
Feral Woman Farm
06.2022 - 06.2024
OR Surgical Assistant
Proliance Surgeons
11.2019 - 08.2020
Private Nanny
Independent
10.2019 - Current
Assistant Manager
Emerald City Smoothie
04.2018 - 05.2019
Licensed Esthetician -
Euro Institute of Skin Care
High School Diploma -
Mount Si High School
Some College (No Degree) -
Bellevue College