Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Private Nanny
Jennifer Miller
06.2024 - 08.2024
Developed strong relationships with parents, maintaining open communication about the child''s progress
Played games, took walks, and read books to young child.
Prepared healthy, age-appropriate snacks and encouraged healthy eating habits during lunch.
Built positive and nurturing environments to support child social and emotional growth.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Established lasting, professional connections with families and child by encouraging open communication and delivering positive feedback.
Led indoor and outdoor activities to entertain and occupy child.
Enhanced child''s emotional well-being by providing consistent and nurturing care.
Communicated with child at age-appropriate levels to encourage understanding and foster relationships.
Monitored child’s play activities to verify safety.
Restaurant Hostess
Savastanos
08.2021 - 08.2023
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Checked in with servers to confirm preparedness before seating customers.
Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
Complied with food safety and food hygiene regulations to safeguard public health.
Reported problematic guests to management to foster safe and pleasant environment.
Greeted customers warmly upon arrival and wished them a good evening upon departure.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Completed daily side work and opening and closing duties without fail.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Provided patrons with estimated waiting times during peak service hours.
Delivered pick-up and curbside orders to guests.
Education
Bachelors Of Forensic Science And Funeral Services - Forensic Science
The University of Central Oklahoma
Edmond, OK
Skills
Customer Service
Effective Multitasking
Patience and Empathy
Phone Etiquette
Cleaning and sanitation
Detail Oriented
Exceptional communication
Guest complaint resolution
Safe Food Handling
Food safety understanding
Toddler care experience
Reading and Storytelling
Outdoor Play Supervision
Creative Activity Planning
Safety Consciousness
Sleep training knowledge
References
Lauren Johnson, 405-517-8374
Jennifer Miller, 918-766-4174
Ashli Dougherty, 918-636-2994
Timeline
Private Nanny
Jennifer Miller
06.2024 - 08.2024
Restaurant Hostess
Savastanos
08.2021 - 08.2023
Bachelors Of Forensic Science And Funeral Services - Forensic Science
The University of Central Oklahoma
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