Summary
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Poppy Fliss-Mayberry

Cookeville,TN

Summary

Dedicated Cashier/Counter Helper with a track record of excellence in customer service and cash handling at My Thai. Demonstrated professionalism and courtesy, enhancing customer loyalty through exceptional service and resolving complaints efficiently. Skilled in operating cash registers, fostering positive customer relations, and collaborating effectively with team members.


Work History

Cashier /Counter Helper

My Thai
01.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered phone calls.
  • Cleaned counters, mopped floors, etc.
  • Bagged items.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Cookeville High School
Cookeville
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy

Accomplishments

    Played piano for 8+ years.

    Played guitar for 2+ years.

    Sung in Capshaw Elementary School Chorus and Avery Trace Middle School Choir.

    Participated in competitive winter guard groups at Avery Trace Middle School and currently participating in Cookeville High School winter guard as a soloist and group performer.

    Participated in dance showcases with the CHS Dance program.

    Took English Honors in middle school and honors English, Biology, and History courses in high school.

    Coached and wrote work for a competitive middle school winter guard group alongside three adult coaches and another high school student.

    Took orders at Highway BBQ 70 outdoor booth during Cookeville's local fair, raising money to fund Avery Trace and Cookeville High School's winter guards.

    Assists in setting up props and moving heavy equipment consistently during a short time period.

Interests

  • Music
  • Painting, drawing, jewelry crafting
  • Fashion
  • Literature, reading, writing
  • Interior Design
  • Photography, videography
  • Dancing, winter guard, color guard

Timeline

Cashier /Counter Helper

My Thai
01.2023 - 06.2023

High School Diploma -

Cookeville High School
Poppy Fliss-Mayberry