Summary
Overview
Work History
Education
Skills
Timeline
Poppy Jennifer Getman

Poppy Jennifer Getman

Round Rock,TX

Summary

Professional in administrative support roles, bringing valuable experience in handling front desk responsibilities and enhancing office efficiency. Known for reliability and adaptability in dynamic environments, consistently contributing to team goals and positive workplace culture. Possesses strong organizational skills and friendly demeanor, essential for maintaining smooth operations.


Overview

5
5
years of professional experience

Work History

Receptionist-Assistant to the OA

ETHAN ALLEN FURNITURE
07.2022 - 02.2025
  • Greets all visitors and guests upon entering Design Center and provides appropriate assistance.
  • Understands the use of language of design and home furnishings to assist clients in getting oriented to the store.
  • If Design Consultant is not available, may assist clients by directing them on tour of Design Center, reviewing style book, lifestyle projections, and/or booking appointment with a Design Consultant.
  • Managed phone traffic, included but not limited to, answered and directed calls, retrieved and forwarded the messages from voicemail and activated messages system at end of the day.
  • Assisted the design consultants and Design Center Managers with general administrative and clerical duties required for daily function of business.
  • Maintained up to date files (electronic and paper), prepares follow-up correspondence, maintained various logs, and assignment lists.
  • Engage with prospective clients face-to-face and follows up on all complaints/issues from callers or visitors.
  • Do Daily Reports (Review & Analyze Reports in the following: Detailed Sales Receipts- Credit Card Balances/Statements, Report Daily Financing Activity, Report Financing Settlement Status, Report Sales Dollars), Breakdown of the Customers Names & Sales, and scan it to our corporate office in Houston.
  • Assisted Designers with their projects.
  • Updated the master and design center price pages and product books. Orders memo fabric swatches for clients.

Front Desk Receptionist

Leadingedge Personnel
12.2019 - 07.2022
  • Director of First Impressions.
  • Answer and screen calls, for the Texas Trial Lawyers and General Counsel.
  • Assist our director with scheduling meetings with the Texas State Senators and Texas State Representatives.
  • Assist the Director of Education with clerical projects.
  • Enter into the Texas Judicial Newsletter – Lawyer's Accomplishments and Awards.
  • With different territories –Enter into the Texas State Bar website, our members, Seminars, and classes for credit.
  • Typed and kept track of the minutes of the meeting for our CEO.
  • Ramquest – Look up customer’s information and email wiring instructions.
  • Ability to work both independently and within a team environment.
  • Dymo label maker for large mail-outs.
  • Assist with scheduling of visiting attorney offices and conference rooms.
  • Ensure that the office has office supplies, paper, and other items needed for attorney offices, paralegal and secretary workstations.
  • Type memos, correspondence, and other documents.
  • Took Attendance for meetings when the Texas State Senators, Texas State Representatives, Chief of Staff, General Counselors, and Lobbyists booked conferences.
  • Stocking the kitchens in the morning, as needed throughout the day and at the end of the day
  • Perform other administrative duties that are normally assigned by the office manager, such as print tickets and transmittals, coding documents, copying, binding, collating, data entry, etc.
  • Review the documents Receipts and Disbursements Ledger.
  • Verify and confirm Texas Disclosure all signatures.
  • Assigned Escrow Front End and Funders for Realtors requests for Surveys or Settlement Statements.
  • Collecting and routing mail and hand-delivered packages.
  • Collect payments.
  • Verify and confirm Texas Disclosure all signatures.

Education

Word Processing Specialist -

Austin Business College
01.1997

Skills

  • Microsoft-Word
  • Shark
  • Storis
  • Salesforce
  • People-Soft
  • Fox-Pro
  • PayTrace (POS)
  • Citrix
  • Nexus
  • Type 55 -60wpm
  • Dictation
  • VinSolutions
  • Reynolds & Reynolds
  • RamQuest
  • Data Entry

Timeline

Receptionist-Assistant to the OA - ETHAN ALLEN FURNITURE
07.2022 - 02.2025
Front Desk Receptionist - Leadingedge Personnel
12.2019 - 07.2022
Austin Business College - Word Processing Specialist,