Led quality assurance initiatives, ensuring compliance with industry standards and regulatory requirements.
Reduced customer complaints by 30% in 2024 compared to 2023 baseline through targeted quality improvement initiatives.
Conducted root cause analysis (RCA) and implemented corrective and preventive actions (CAPA) to eliminate recurring internal and external defects.
Strengthened internal quality detection system, increasing internal complaint identification by 30% in 2025 vs. 2024 to prevent escape defects to customers.
Acted as interim NPI leader (Jan 2024 – Aug 2025) in the absence of an NPI Manager, ensuring continuity of operations and project delivery.
Implemented and improved NPI process flow, reducing lead time from 90 days to 30 days prior to handover to the new NPI Manager.
Developed and built up Quality Team capability, coaching basic quality tools and statistical methods to enhance team competency.
Established process control plans, enabling operators to consistently maintain product quality at shop floor level.
Collaborated with customers and Key Account Managers to define and align Acceptance Quality Levels (AQL).
Led quality transformation initiatives, transitioning from inspection-based quality control to audit-based quality systems.
Served as Quality Pillar Leader in Taskforce Transformation projects, driving overall performance improvement initiatives in Hungary & USA (Oct'25 - May'25)
Assistant Manager - QA / CI / NPI
Essentra
Thailand
01.2022 - 01.2024
Acted as Department Lead for a 2-year period in the absence of a Manager, ensuring stable operations and continuous team performance.
Developed and implemented NPI process flow aligned with global standards, improving product launch consistency and cross-functional coordination.
Initiated and led annual Continuous Improvement (CI) campaign, driving CQI projects to strengthen quality culture and employee engagement.
Established “Stop–Wait–Call” process to proactively address machine setup issues, reducing quality risks and preventing production losses.
Led team in customer and ISO audits, ensuring compliance with quality standards and successful audit outcomes.
Supported business in enhancing Quality Management System (QMS) at Hungary site (Jun 2023 – Dec 2023), contributing to system standardization and process improvement.
CI Department Head
Essentra Company
Thailand
10.2020 - 01.2022
Drove cross-functional collaboration to deliver cost-saving initiatives, supporting achievement of company financial targets.
Led the development of a Continuous Improvement (CI) culture by implementing Kaizen and Six Sigma methodologies across the organization.
Standardized best practices across processes, improving operational consistency and efficiency.
Implemented NPI system at factory level, later recognized by global leadership and adopted as a mandatory best practice across sites.
Managed and monitored NPI and design processes, ensuring alignment with business requirements and quality standards.
Led risk assessments (FMEA) and facilitated knowledge transfer for new product introductions with both local and global teams.
Acted as PMO for new business opportunities and product innovation projects, ensuring structured execution and timely delivery.
Managed end-to-end product lifecycle, from demand and capability assessment through to commercial product launch.
Worked directly with General Manager (GM) to establish company-wide KPIs and develop a KPI dashboard for Monthly Business Reviews (MBR).
Partnered with GM to define and deploy shop floor KPIs, improving performance visibility and workforce alignment.
Seiner Quality Assurance Engineer
Essentra Company
Thailand
08.2018 - 10.2020
Monitored product quality performance and collaborated with production teams and suppliers to drive continuous quality improvement.
Led quality improvement projects, guiding cross-functional teams to resolve issues and enhance product performance.
Managed incoming raw material inspection, ensuring compliance with specifications and providing structured feedback to suppliers.
Handled customer quality concerns, leading investigations using 8D methodology and delivering comprehensive 8D reports.
Engaged directly with customers on-site to address quality issues and strengthen customer relationships.
Participated in customer visits for new product trials, collecting feedback to support successful project development.
Implemented new quality inspection instruments for both online and offline processes to improve detection capability.
Established and managed pest control system to ensure compliance with hygiene and quality standards.
Analyzed quality data and reviewed process capability, leading monthly quality meetings with production teams to drive improvements.
Process Engineer
Essentra Company
Thailand
08.2016 - 08.2018
Led improvement projects to reduce waste, enhance productivity, and improve Overall Equipment Effectiveness (OEE).
Managed new factory layout and material flow projects, optimizing efficiency and supporting operational scalability.
Drove quality ownership within production teams, enabling them to lead 8D problem-solving and complete 8D reports independently of QA.
Established internal production complaint system, improving issue tracking, accountability, and resolution speed.
Sourced and developed local suppliers for spare parts, achieving cost savings and reducing dependency on external sources.
Collaborated with QA team during customer visits to resolve quality issues and maintain customer satisfaction.
Coordinated with machine manufacturers to troubleshoot and resolve equipment-related issues, minimizing downtime.
Mechanical Engineer
Essentra Company
Thailand
06.2015 - 08.2016
Developed preventive maintenance (PM) plans and managed maintenance teams to ensure timely execution and high equipment reliability.
Led improvement initiatives to reduce downtime and maintenance duration, enhancing overall equipment efficiency.
Managed international machine transfer project, relocating a high-speed production line from Greensboro (USA) to Thailand, including installation and commissioning.
Led cost-saving projects within the Engineering Department, driving efficiency improvements and reducing operational expenses.
Education
Master Degree - Business Management
College of Management, Mahidol University
01-2018
Bachelor Degree - Aerospace Engineering
King Mongkut's University of Technology North Bangkok
01-2015
Skills
Microsoft Office
Microsoft Excel
Microsoft Access
Power Point
Minitab
Power BI
Solid Works
Languages : Thai & English
Speaking
Listening
Writing
(Proficient communication in international environment)
Training
PMO
KAIZEN
Six sigma (Green Belt)
SMED
FMEA
8D Methodology
SPC
Basic Quality Tools
Timeline
QA Manager
Filtrona
01.2024 - Current
Assistant Manager - QA / CI / NPI
Essentra
01.2022 - 01.2024
CI Department Head
Essentra Company
10.2020 - 01.2022
Seiner Quality Assurance Engineer
Essentra Company
08.2018 - 10.2020
Process Engineer
Essentra Company
08.2016 - 08.2018
Mechanical Engineer
Essentra Company
06.2015 - 08.2016
Master Degree - Business Management
College of Management, Mahidol University
Bachelor Degree - Aerospace Engineering
King Mongkut's University of Technology North Bangkok