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Automotive Technician With Napoli Kia

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Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic with professional demeanor and great initiative. With proven abilities in strategic planning, managing projects, improving efficiency of operations, team building and detailing information to determine effective functions for operations. Quickly grasps complex concepts, analyze and interpret ideas into a logical strategy. Able to identify areas of strength and weakness and implement company standards, changes in operation and systems to optimize productivity. Demonstrate ability to motivate staff to maximum productivity and control cost through the most effective uses of manpower and available resources. Very energetic and reliable office manager skilled in working with a diverse group of people. Systematic accounting professional adept at processing invoices and payments accurately. Good leadership, planning and organizational abilities. Skilled at providing subject matter expertise to company personnel and backing up accounts receivable. Vigilant Accounts Payable Clerk with 20 years of experience working with broad array of accounts. Committed to on-time payments, maintaining detailed records and vendor management. Detail-oriented worker with proven resourcefulness and reliability.

A highly motivated, academically accomplished, and results-driven Biomedical Science graduate from Keele University, awarded a 2:1 Honours degree with consistent First-Class achievement across core scientific modules. My academic journey demonstrates an unwavering commitment to scientific excellence, combining a robust foundation in molecular biology, immunology, microbiology, genetics, and human physiology with extensive hands-on laboratory experience and exposure to advanced biomedical techniques. Throughout university, I successfully balanced two part-time jobs while maintaining top academic performance—reflecting exceptional time management, resilience, and a relentless work ethic. This ability to thrive under pressure is matched by my entrepreneurial mindset: I founded and managed my own business during my studies, further developing my commercial awareness, leadership, and adaptability in real-world settings. My diverse professional background across healthcare, retail, and hospitality has shaped me into a confident, adaptable, and highly communicative individual. I bring a unique blend of scientific knowledge and people-focused skills, having supported patients in clinical environments, administered vaccinations during the COVID-19 pandemic, and delivered outstanding service in customer-facing roles. I am a fast learner with a strong analytical mindset and a proactive, compassionate approach to every challenge. Now, I am eager to apply my multidisciplinary expertise, business acumen, and passion for innovation to roles across healthcare, life sciences, diagnostics, or commercial sectors—where I can make a meaningful and lasting impact.

Highly motivated individual seeking to obtain employment as a care coordinator in the Customer Service Support field where I can utilize my customer service skills and problem-solving resolution capabilities on time to provide support to resolve customer concerns and questions through a series of troubleshooting methods in a virtual call center environment.

Assistant Program Director/Scouting Background:
Work with the coaching staff to manage the day to day operations of running the basketball program and responsible for developing a manual for player academics and coordinating the head coaches calendar. Oversee the daily operation of the program and plan and coordinate programs and all other activities for the program as instructed by the head coach. Assist with managing the travel destinations and schedule for the players and coaching staff. I provide the coaching staff with player profile sheets. Scout players, break down video of players, and provide detailed scouting reports. A strong skill set to take comprehensive notes on players and evaluate talent.
AAU Boys Basketball Coaching Background:
Motivational Coach enthusiastic about working with student-athletes to teach core sports principles, teamwork, and lifelong strategies for success. Pursuing coaching and recruiting role with progressive organization. Energetic versed in training and development strategies to transform athlete performance. Well-developed communication and problem-solving abilities with eye for detail and highly creative style. Believe in promoting a positive environment and good sportsmanship. Safety-minded with skills in pursuing a coaching opportunity with organization that appreciates determination and player guidance. Can manage and improve team operations with diplomatic and resourceful leadership. High-energy problem-solver knowledgeable about competitor strategies and talented in adapting team techniques to overcome challenging styles. Devise and deploy solid recruitment strategies to bring in top athletes.
Executive Assistant Background:
Detail-oriented and driven with expertise in problem solving and managing daily office functions. Smooth and efficient with experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives. Well-organized and precise with excellent multitasking skills and sound judgement. Believe in developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Ambitious and motivated. Reliable with keen focus on detail and accuracy.
Information Technology Specialist Background:
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Skilled Systems Analyst with proven track record of leading analysis and requirement-gathering efforts for application development projects. Additional background includes conducting joint and rapid application development sessions, service-oriented architecture and supervisory experience in functionality, usability, reliability, performance and regression testing. Have broad base of experience in technical support and operations. Fast worker able to resolve problems quickly, delivering high levels of customer satisfaction.

Porcha Robertson

Overview

Work History

MERGENCY ROOM TECHNICIAN

PATIENT INFORMATION CLERK

CASE MANAGER INTERN/CLERICAL WORKER

Education

Associate of Science - Criminal Justice

CNA Certification Program -

Skills

Timeline

CASE MANAGER INTERN/CLERICAL WORKER

MERGENCY ROOM TECHNICIAN

PATIENT INFORMATION CLERK

Associate of Science - Criminal Justice

CNA Certification Program -

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