Porche Horne
Saint Paul,MN
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Server/cashier/hostess
Presbyterian Homes and services
Oakpark heights, MN
02.2025 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier
Dunkin' Donuts
Gary, Indiana
03.2012 - 11.2024
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Machine Operator
Novolex
Alsip, IL
02.2022 - 03.2023
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Production Worker
Lear
Hammond, Indiana
02.2017 - 08.2020
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Analyzed work orders to determine materials needed for each production batch.
- Used hand trucks and forklifts to unload, load and transport items.
- Communicated with team members regarding tasks assigned during shift.
- Kept operations area neat and orderly to minimize obstacles.
- Inspected product quality prior to packaging and shipment.
Housekeeper
La Quinta Inn & Suites In
Merrillville, Indiana
01.2010 - 03.2011
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
Graduate Certificate - Medical Administrator Assistant
Everest College
Merrillville, Indiana06-2009
High School Diploma -
Lew Wallace High School
Gary, IN06-2007
Skills
- Time management skills
- POS systems
- Customer assistance
- Credit and cash transactions
- Transaction handling
- Basic math
- Empathy and patience
- Refunds and exchanges
- Multitasking and organization
- Staff training
- Order taking
- Product packing
Timeline
Server/cashier/hostess
Presbyterian Homes and services
02.2025 - Current
Machine Operator
Novolex
02.2022 - 03.2023
Production Worker
Lear
02.2017 - 08.2020
Cashier
Dunkin' Donuts
03.2012 - 11.2024
Housekeeper
La Quinta Inn & Suites In
01.2010 - 03.2011
Graduate Certificate - Medical Administrator Assistant
Everest College
High School Diploma -
Lew Wallace High School