Summary
Overview
Work History
Education
Skills
Certification
Timeline

Porcher R Phillips

Garland,Texas

Summary

A detail oriented professional seeking a rewarding career as a Medical Assistant. A fast learner with the ability to adapt to and apply new procedures quickly. Superior communication skills and results-driven mentality that will benefit any healthcare environment.

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Grace and Joy Medical
Mesquite, TX
09.2021 - 02.2024
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collected samples from patients for laboratory testing purposes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Conducted insurance verification and pre-certification and pre-authorization functions.

Medical Assistant

Southern endocrinology
Rowlett, TX
06.2020 - 11.2020
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Used EMR software to process patient payments and update accounts.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong communication and organizational skills through working on group projects.

Housekeeping/Team Lead

Sandy Lake Rehabilitation
Coppell, Texas
05.2015 - 06.2017
  • Supervise work activities of cleaning personnel to ensure clean, orderly rooms.
  • Exam rooms, halls, and lobbies to determine need for repairs or furniture replacement.
  • Investigate complaints regarding service equipment.
  • Assign workers daily duties.

Sales Associate

Kohl’s
Irving, Texas
09.2014 - 02.2015
  • Assisted customers with clothing and jewelry.
  • Stocked merchandise in overstock areas and set up merchandising and floor sets.
  • Performed weekly inventory checks.
  • Opened and closed establishment ensuring financial reconciliation of all customer transactions.

Cornerstone Staffing
Lewisville, Texas
05.2013 - 05.2014
  • Worked as a team member performing shipping and receiving task.
  • Preparing orders by processing requests and supply orders.
  • Pulling materials, packing boxes accurately.
  • Inspect products for damage.
  • Maintain a clean and orderly warehouse environment.

Education

Some College (No Degree) - Medical Assisting

PCI Health Training Center

Skills

  • Microsoft Office ICD10/CPT Coding Insurance Verification
  • Collections Billing EOB/RA
  • ADMINISTRATIVE SKILLS
  • Billing
  • Charts
  • CPR Certified
  • CPT Coding
  • Filing
  • Financial
  • First Aid
  • Insurance
  • Inventory
  • Materials
  • Medical Terminology
  • Merchandising
  • Microsoft Office
  • Personnel
  • Phlebotomy
  • Receiving
  • Repairs
  • Scheduling
  • Shipping
  • Phone
  • Phone Skills
  • Understands medical procedures
  • Wound care and irrigation
  • Payment Collection
  • Patient Flow Management
  • Patient Assessments
  • Appointment Setting
  • Certified in Basic Life Support (BLS)

Certification

OSHA Regulation CPR Certified Vital Signs Patient Care First Aid Phone Triage Autoclave EKG Glucometer Urinalysis Lab Manager Phlebotomy ESR Blood Smears Injections Patient Education Hematocrit/Hemoglobin Centrifuge

  • Nationally Certified Medical Assistant (NCMA)

Timeline

Medical Assistant - Grace and Joy Medical
09.2021 - 02.2024
Medical Assistant - Southern endocrinology
06.2020 - 11.2020
Housekeeping/Team Lead - Sandy Lake Rehabilitation
05.2015 - 06.2017
Sales Associate - Kohl’s
09.2014 - 02.2015
- Cornerstone Staffing
05.2013 - 05.2014
PCI Health Training Center - Some College (No Degree), Medical Assisting

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Porcher R Phillips