Pornsuwan Tobin
San Diego,CA
Summary
Dynamic salon professional with a proven track record at TNN Beauty, enhancing client satisfaction and retention through innovative hair styling techniques and exceptional customer service. Skilled in team collaboration and time management, I increased NT Beauty Salon's client base by leveraging social media marketing, demonstrating reliability, and a keen eye for detail.
Experienced with assisting in various hair care tasks, including shampooing, conditioning, and styling. Utilizes excellent customer service skills to ensure client satisfaction and smooth salon operations. Strong understanding of salon maintenance and inventory management to support overall efficiency and cleanliness.
Overview
20
20
years of professional experience
Work History
Salon Apprentice
TNN Beauty
07.2023 - Current
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean, organized salon environment.
- Developed creative techniques to provide clients with latest hairstyles.
- Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Maintained a professional appearance at all times, adhering to the salon''s dress code policies and acting as a positive representation of the brand.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Salon Owner
NT Beauty Salon
02.2005 - 04.2023
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
Education
Diploma - Advanced Cosmotology
Ah Jan Sub Beauty College
Bangkok, Thailand04-2005
Bachelor of Arts - Marketing
Ramkhamhaeng University
Bangkok, Thailand06-2004
Skills
- Patience and tolerance
- Hair styling techniques
- Workplace safety
- Reliability and punctuality
- Blow-drying mastery
- Cutting and trimming
- Shampooing and conditioning
- Customer service
- Time management
- Attention to detail
- Team collaboration
- Reliability
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Salon Apprentice
TNN Beauty
07.2023 - Current
Salon Owner
NT Beauty Salon
02.2005 - 04.2023
Diploma - Advanced Cosmotology
Ah Jan Sub Beauty College
Bachelor of Arts - Marketing
Ramkhamhaeng University
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