Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Pornyupa Kitsawas

Atlanta,GA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Server

Mali Thai Kitchen
New York, NY
03.2019 - 02.2023
  • Assisted in training new servers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided excellent customer service to ensure satisfaction.

Home Health Aide

Quality Touch Inc
Brooklyn, NY
02.2016 - 01.2023
  • Improved patient outlook and daily living through compassionate care.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Accompanied clients to doctors' offices or on other trips outside home.

Bank Teller

Bangkok Bank
Ubon Ratchathani , Thailand
01.2014 - 01.2016
  • Built and maintained client relationships through quality, personalized interactions.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Prepared official checks for customer and internal bank needs.
  • Verified amounts and integrity of every check or funds transfer.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Researched customer inquires regarding their accounts using internal banking systems.

Education

Bachelor of Science - Business Management

University Thai Chamber of Commerce
Bangkok
05-2008

Skills

  • Performance Improvement
  • Positive and Professional
  • Guest Relations Management
  • High-Volume Dining
  • Point of Sale (POS) System Operations
  • Price Memorization
  • Liquor, Wine, and Food Service
  • Cash Handling

Languages

Thai
Professional

Affiliations

  • I love to travel and experience new cultures. I feel like being a new American Citizen is one of my best accomplishments.

References

References available upon request.

Timeline

Server

Mali Thai Kitchen
03.2019 - 02.2023

Home Health Aide

Quality Touch Inc
02.2016 - 01.2023

Bank Teller

Bangkok Bank
01.2014 - 01.2016

Bachelor of Science - Business Management

University Thai Chamber of Commerce

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Pornyupa Kitsawas