Porscha Odom

• Review and process claims by analyzing documentation and verify information to determine claim validity and coverage.
• Coordinate with policyholders, insurance agents, legal teams, and medical professionals.
• Maintain medical records by documenting claim details, decisions, and correspondence accurately in company systems.
• Assist in fraud detection by identifying suspicious claims and refer them to the appropriate department or authority.

• Monitor and record vital signs while assisting in medication administration.
• Observe and report changes in health, behavior, or condition to nurses and supervisors.
• Communicate effectively with family members and healthcare providers.

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• Conducted alternatives analyses, feasibility studies and environmental resource reporting.
• Facilitated safety meetings to promote workplace safety and discuss specific safety concerns.
• Facilitated data sharing across departments to support collaborative projects.
• Gathered data from multiple sources to assimilate meaningful inputs for databases.
• Facilitated communication between patients, family members, and healthcare professionals.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.