Porsche Johnson
Beaumont,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Secretary
Baptist Hospitals of Southeast Texas
Beaumont, TX
07.2023 - Current
- Transcribing medication orders accurately to the MAR and ensuring completion of STAT orders
- Answers patient nurse call system promptly and courteously; Refers urgent requests to nurse immediately
- Carries out receptionist duties for the department by answering the telephone, taking and relaying messages, greeting patients and directing visitors to appropriate area, replying to patient calls and locating appropriate nursing staff
- Prepares charts for new patients
- Assembles associated forms for the maintenance of hard copy charts
- Maintains sufficient office supplies and sends completed charts on discharged patients to Medical Records as per established guidelines
- Effectively manages current and projected unit census in collaboration with Director/Registered Nurse, optimizing bed express system for streamlined admission and discharge processes.
- Posts diagnostic study reports on medical records following evaluation by Registered Nurse.
- Assists in keeping nursing station and department clean and neat
- Assists with keeping track of all equipment and supplies used in the unit.
Patient Service Representative
American Health Connection
Beverly Hills, CA
01.2023 - 08.2023
- Schedule medical appointments
- Field patient questions
- Manage patient complaints
- Collect and verify patient information and insurance coverage
- Manage written, verbal and electronic communications
- Maintenance of patient charts and or electronic health records (EHRs)
Medical Assistant
Dr. Lonnie Bean Gastroenterologist
Beaumont, TX
08.2018 - 07.2022
- Triaged patients vitals, and charting, Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures
- Answer phones, copying, faxing, Schedule procedures and obtain authorizations in a timely manner
- Answered a high volume of phone calls, Recorded patient vital signs, Verified and scheduled patient appointments, Responsible for back office duties, Lead patient education, Supervised office staff, Supported and trained staff, Collected payments
Education
Certificate - Licensed Vocational Nurse
Lamar State College
08.2024
Associate of Applied Science - Applied Science
Brightwood College
12.2018
Certificate - Medical Assistant
Brightwood College
09-2017
Skills
- Cardiac
- CPR Certified
- Insurance Verification
- Patient Care
- EMR
- Injections
- Vital Signs
- Medical Records
- Scheduling
- Clerical
- Filing
- Microsoft Word
- EHR
- EClinicalWorks
- Medical Office Experience
- Healthcare management
- Practice management
- Medical scheduling
- Medical billing
- Customer service
- Leadership
- Hospital experience
- Windows
- Clerical experience
Certification
- CPR, 01/01/24, 01/01/26
- Certified Nursing Assistant (CNA), 07/01/22, 07/01/24
- Certified Clinical Medical Assistant (CCMA), 12/01/18, 12/01/20
Timeline
Clinical Secretary
Baptist Hospitals of Southeast Texas
07.2023 - Current
Patient Service Representative
American Health Connection
01.2023 - 08.2023
Medical Assistant
Dr. Lonnie Bean Gastroenterologist
08.2018 - 07.2022
Certificate - Licensed Vocational Nurse
Lamar State College
Associate of Applied Science - Applied Science
Brightwood College
Certificate - Medical Assistant
Brightwood College
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