Porsche Williams
Sterling Heights,United States
Summary
Results-oriented leader with 2 years of experience. Strong leadership skills and ability to effectively communicate with team members. Creative and motivated leader skilled in teaching new concepts and best practice strategies. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
13
13
years of professional experience
Work History
Mortgage Underwriter
UWM
03.2024 - Current
- Approved or denied loans based on established criteria and underwriting guidelines.
- Created and implemented underwriting procedures and strategies to accurately and efficiently process loan applications.
- Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
- Reviewed appraisals and title documents to verify accuracy and completeness.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Supported the loan origination team by providing expert knowledge and guidance on complex underwriting scenarios, enabling well-informed decisions in challenging cases.
- Maintained open lines of communication with internal stakeholders such as processors, closers, and sales representatives to ensure a seamless mortgage underwriting process.
- Achieved high levels of accuracy in data entry and analysis, ensuring streamlined processes throughout the mortgage underwriting lifecycle.
- Enhanced risk assessment accuracy by conducting thorough reviews of credit reports, employment history, and income verification documents.
Production Supervisor
Stellantis contracted via KCM Technical
11.2022 - 08.2023
- Implement Lean manufacturing principles to improve operational efficiency and reduce waste
- Ensure compliance with all safety regulations and protocols in order to maintain a safe working environment for all employees
- Collaborate with engineering teams to implement and optimize manufacturing processes
- Implement training programs to enhance the skills and knowledge of production team members
- Monitor production processes and identify areas for improvement to increase productivity and reduce costs
- Develop and implement strategies to improve employee engagement and morale in order to increase productivity and reduce turnover
- Ensure that all production equipment and machinery are well-maintained and in good working condition to minimize downtime and maximize productivity.
Team Leader
Rocket Mortgage
04.2021 - 05.2022
- Develop and implement team-building activities to foster collaboration and a positive work culture
- Implement and manage performance improvement plans to ensure team members meet or exceed performance targets
- Create and maintain a positive and inclusive team environment that promotes employee engagement and motivation
- Create and implement a professional development program for team members to enhance their skills and career growth
- Develop and execute training programs to enhance team members' skills and knowledge
- Evaluate team members' performance and provide constructive feedback to help them grow and succeed in their roles
- Collaborate with other team leaders to identify and implement best practices and improve overall team performance.
Purchase Underwriter
Rocket Mortgage
06.2013 - 04.2021
- Conduct thorough research and analysis of applicants' financial and credit information to assess risk and make sound underwriting decisions
- Ensuring compliance with all lending regulations and guidelines
- Evaluate and determine the eligibility of individuals applying for mortgage loans based on Rocket Mortgage's underwriting guidelines and policies
- Ensure timely and accurate communication with all parties involved in the underwriting process, including applicants, loan officers, and real estate agents, to ensure a smooth and efficient closing of mortgage loans
- Assist in the development and implementation of new underwriting policies and procedures to improve efficiency and mitigate risk
- Collaborate with the operations team to streamline and automate the mortgage loan underwriting process, utilizing technology and data analytics to improve efficiency and accuracy
- Collaborate with the sales team to identify and target potential borrowers for Rocket Mortgage's purchase loans.
Veterans Affairs Vendor Analyst
Rocket Mortgage
10.2011 - 06.2013
- Identify and analyze potential risks and opportunities in the Veterans Affairs vendor management process to ensure efficient and effective operations for Rocket Mortgage
- Analyze Purchase and Refinance contracts and agreements to ensure compliance with Veterans Affairs regulations and requirements
- Evaluate and improve the effectiveness of vendor management policies and procedures for Rocket Mortgage's Veterans Affairs contracts
- Develop and maintain strong relationships with Veterans Affairs vendors to ensure timely and accurate delivery of goods and services for Rocket Mortgage
- Collaborate with cross-functional teams to identify and implement process improvements for the Veterans Affairs vendor management process, with the goal of increasing efficiency and reducing costs for Rocket Mortgage
- Monitor trends and developments in the Veterans Affairs industry to identify opportunities for improvement and innovation in vendor management processes for Rocket Mortgage
- Conduct regular reviews and analysis of vendor performance to identify areas of improvement and recommend necessary actions to ensure optimal vendor management for Rocket Mortgage's Veterans Affairs contracts.
Education
Bachelors - Communications
Wilberforce University
Wilberforce, Ohio12.2007
Skills
- Attention to detail
- Adaptability
- Leadership
- Communication skills
- Training programs
- Safety compliance
- Employee morale
- Professional development
- Critical thinking
- Teamwork
- Data analysis
- Team-building activities
- Organizational skills
- Problem-solving
- Documentation Review
- Application Analysis
- Underwriting guidelines
- Residential mortgage lending regulations
- Quality Control
- Continuous Improvement
- Production Management
- Training and mentoring
- Production targets
- Health and safety compliance
- Staff Management
- Worker Training
- Schedule Management
- Assembly and production
- Process Improvement
- Equipment monitoring
- Materials Handling
- Standard Operating Procedures
- Teamwork and Collaboration
- Problem-Solving
- Team motivation
- People Management
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Analytical Thinking
- Overseeing Daily Activities
- Conflict Resolution
- Labor Relations
- Kaizen Principles
- Machine Operation
- Operations Management
Personal Information
Title: Leader
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Mortgage Underwriter
UWM
03.2024 - Current
Production Supervisor
Stellantis contracted via KCM Technical
11.2022 - 08.2023
Team Leader
Rocket Mortgage
04.2021 - 05.2022
Purchase Underwriter
Rocket Mortgage
06.2013 - 04.2021
Veterans Affairs Vendor Analyst
Rocket Mortgage
10.2011 - 06.2013
Bachelors - Communications
Wilberforce University
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