Porsha Ellard
Johnson City,TN
Summary
Proactive and organized professional with experience in fast-paced dining environments. Proven ability to resolve issues efficiently while managing time effectively. Committed to enhancing customer satisfaction and supporting team success through collaboration and operational training.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Oak Ridge, Tennessee
12.2022 - Current
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with team members during busy service periods.
- Handled cash and processed transactions accurately at the register.
- Trained new staff on operational procedures and customer service expectations.
- Engaged with customers to create a welcoming dining experience.
- Demonstrated dedication by quickly mastering essential tasks in a fast-paced environment.
- Greeted customers upon entering the store with a friendly demeanor.
Education
High School Diploma -
Clinton High School
Clinton, TN05-2025
Skills
- Customer service
- Team collaboration
- Cash handling
- Time management
- Operational training
- Organizational skills
- First Aid/CPR
- Problem resolution
Certification
Certified Nursing Assistant
Timeline
Team Member
Chick-fil-A
12.2022 - Current
High School Diploma -
Clinton High School