Porsha Kemp
Mobile
Summary
Professional with experience in customer service and cash handling, demonstrating strong communication skills and adherence to safety regulations. Responsibilities included greeting customers, processing payments, and managing refunds while ensuring compliance with company policies. Proven ability to resolve customer inquiries and complaints effectively, contributing to a positive store environment. Skills in teamwork and professionalism support a transition into a Medical Assistant role, where similar interpersonal and operational competencies are essential.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Mobile
06.2020 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Medical Assistant
Saads Healthcare
Mobile, Alabama06-2023
High School Diploma -
Avalon Christian Academy
Mobile, Alabama05-2016
Skills
- Cash register operation
- Payment processing
- Customer service
- Refund management
- Safety compliance
- Cash handling
- Team collaboration
- Professionalism and courtesy
- Credit card processing
- Guest inquiries
- Cash handling expertise
Languages
English
Full Professional
Certification
- Certified Clinical &Administrative Medical Assistant (MA1) #369-10820
Timeline
Cashier
Walmart
06.2020 - Current
Medical Assistant
Saads Healthcare
High School Diploma -
Avalon Christian Academy