Porsheonna Brown
Mt Morris ,MI
Summary
Dedicated healthcare professional with a proven track record at Medilodge Of Grand Blanc, excelling in patient care coordination and compassionate caregiving. Leveraged expertise in healthcare regulations and crisis management to enhance service delivery and patient satisfaction. Demonstrated exceptional teamwork, critical thinking, and a commitment to continuous improvement, contributing to a 20% increase in client well-being metrics.
Overview
3
3
years of professional experience
Work History
Lead Direct Care Staff Member
Flatrock Manor
Burton
05.2024 - Current
- Implemented behavior management techniques to maintain a positive atmosphere within the facility.
- Actively involved in continuous improvement initiatives focused on enhancing service delivery efficiencies.
- Managed daily operations of the facility, ensuring efficient use of resources and adherence to regulations.
- Developed individualized care plans to address specific needs and improve overall wellbeing.
- Maintained strict compliance with state and federal guidelines, ensuring quality care standards were met consistently.
- Assisted clients in achieving personal goals through tailored support and encouragement.
- Supported clients during community outings, promoting independence while prioritizing safety precautions at all times.
- Trained new staff members on best practices for direct care, leading to improved team performance.
- Enhanced client satisfaction by providing consistent and high-quality direct care services.
- Addressed any concerns or incidents promptly, implementing corrective actions as necessary to prevent future occurrences.
- Facilitated group activities that promoted social interaction and skill development among clients.
- Streamlined documentation processes, resulting in more accurate and timely recordkeeping.
- Served as a role model for staff members by demonstrating exceptional professionalism and commitment to excellence.
- Promoted a safe and comfortable environment for clients, resulting in increased trust and rapport.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in direct care services.
- Monitored medication administration, ensuring accurate dispensing and timely adherence to prescriptions schedules.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Supervised daily activities and provided assistance to staff.
- Led patient or group recreational activities for enhanced patient outcomes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Scheduled daily and weekly care hours for client caseload.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Lead DCW
Flatrock Manor
Burton
10.2021 - 05.2023
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
- Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
- Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Supervised daily activities and provided assistance to staff.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Completed regular check-ins and progress report for each client.
- Provided compassionate and patient-focused care to cultivate well-being.
Wavier Aide
Medilodge Of Grand Blanc
Grand Blanc
08.2021 - 10.2021
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Educated patients and family members on best home care practices for healing and recovery.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
Diploma - Science Education
Southwestern Classical Academy
Flint Michigan 06.2021
Skills
- Professional boundaries
- Patient Care Coordination
- Healthcare regulations
- Compassionate Caregiving
- Patient Care
- Direct Patient Care
- Health and safety requirements
- First aid and safety
- Patient Education
- Transportation
- Social Skills Development
- Patient Assessments
- Client documentation
- Medication Administration
- Behavioral Management
- Goal Setting
- Appointment Scheduling
- Patient Management
- Behavior redirection
- Client Transportation
- Client Support
- Safety Monitoring
- ADL support
- Care Plan Management
- Care plan assessment
- Crisis Management
- Recreational Activities
- Case Management
- Progress Documentation
- Disability Awareness
- Nutrition
- Medical Records Management
- Care Delivery
- EMR / EHR
- Medical office administration
- Indirect Patient Care
- Chronic Disease Management
- State regulations knowledge
- Clinical Quality Program Standards
- Report Generation
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Time Management
- Multitasking
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Critical Thinking
- Reliability
- Excellent Communication
- Clear Communication
- Attentive to People
- CPR Certification
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Ability to Lift
- Certified in CPR/AED
- Supportive Personality
- Safety Compliance
- Relationship Building
- Meal Planning and Preparation
- Cooking meals
- Housekeeping
- Household Cleaning
- Caring Companionship
- Personal Care Worker
- Wound Care
- Documentation and Recordkeeping
- Bedside Care
- Meal Preparation
- Team building
- Client satisfaction
- Task Prioritization
- Vitals Monitoring and Documentation
- Personal Care Aide
- Self Motivation
- Infection Control
- Interpersonal Skills
- CPR/AED
- Analytical Thinking
- Light Cleaning
- Care Planning
- Problem Identification
- Professionalism
- Medication Management
- First Aid Certification
- Interpersonal Communication
- Light Housekeeping
- Childcare experience
- Medical chart documentation
- Personal Care Worker (PCW)
- Schedule Management
- Time management abilities
- Blood Glucose Monitoring
- Continuous Improvement
Timeline
Lead Direct Care Staff Member
Flatrock Manor
05.2024 - Current
Lead DCW
Flatrock Manor
10.2021 - 05.2023
Wavier Aide
Medilodge Of Grand Blanc
08.2021 - 10.2021
Diploma - Science Education
Southwestern Classical Academy