Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Porter Smelser

Blountville,Tennessee

Summary

I am a highly motivated individual with a great work ethic, and a desire to do any job to the best of my abilities. I hope to glorify The Lord with my service, and to maintain a humble posture with whatever responsibility I am entrusted with.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Alumni Hall
Bristol, TN
08.2023 - Current
  • Processed incoming and outgoing shipments in accordance with company guidelines.
  • Verified accuracy of shipping documents including packing slips, invoices, and bills of lading.
  • Inspected freight for damages or discrepancies prior to loading onto trucks.
  • Maintained records of all incoming and outgoing shipments using computer software programs.
  • Checked items against purchase orders to ensure accurate delivery of goods.
  • Processed payments and deposits in a timely manner.
  • Researched discrepancies on account activity by contacting customers or other departments.
  • Assisted with training new staff members on transaction processing procedures.
  • Provided customer service support for inquiries regarding transactions, fees.

Customer Service Representative

Wholesale Supply Group
Kingsport, TN
04.2022 - 01.2023
  • Processed incoming and outgoing shipments in accordance with company guidelines.
  • Verified accuracy of shipping documents including packing slips, invoices, and bills of lading.
  • Organized packages for shipment by affixing labels to boxes and containers.
  • Operated forklifts and pallet jacks to move large shipments from one area to another.
  • Inspected freight for damages or discrepancies prior to loading onto trucks.
  • Maintained records of all incoming and outgoing shipments using computer software programs.
  • Checked items against purchase orders to ensure accurate delivery of goods.
  • Provided product information to customers, answered questions, and made product recommendations.
  • Assisted customers in selecting plumbing and electrical fixtures and parts that met their needs.
  • Maintained an organized showroom with stocked shelves and clean displays.
  • Completed paperwork related to sales orders, returns, exchanges, and warranties.
  • Adhered to all safety regulations while handling hazardous materials such as propane tanks or gas lines.

Special Needs Assistant

Kingsport City Schools
Kingsport, TN
08.2021 - 03.2022
  • Assisted in the implementation of individualized education plans for special needs students.
  • Provided support and guidance to special education teachers in developing instructional materials, lesson plans and assessments.
  • Facilitated communication between parents, teachers, administrators, and other school personnel regarding student progress and behavior issues.
  • Administered tests and collected data on student performance.
  • Attended professional development sessions related to best practices for supporting students with disabilities.
  • Helped create a positive learning environment by encouraging students through positive reinforcement techniques.
  • Assisted with the management of student behaviors in the classroom setting using de-escalation strategies.
  • Assisted with physical care needs such as feeding or toileting when necessary.
  • Organized materials within classrooms according to established procedures.
  • Supported transitions from one activity or area to another throughout the day.

Education

High School Diploma -

Sullivan Central High School
Blountville, TN
05.2018

Undergraduate Special

East Tennessee State University
Johnson City, TN

Skills

  • Product and Service Knowledge
  • Operations Management
  • Retail Operations
  • Employee Scheduling
  • Recruiting and Interviewing
  • Task Delegation
  • Project Management
  • Business Development Understanding
  • Customer Rapport
  • Microsoft Office Expertise
  • Graphic and Media Design
  • Google Drive
  • Marketing Tactics
  • Product Branding
  • Money Handling
  • Problem-Solving
  • Speech Writing
  • Brand Image Alignment
  • Brand Messaging
  • Team Management
  • Writing, Editing, and Proofreading

Affiliations

  • I spend most of my time in fellowship with my family and friends.
  • I try to read my bible every day, and pray without ceasing.
  • I love athletics from football to tennis, and everywhere in between.
  • I work out 4 days each week, because maintaining physical health is an important step in maintaining spiritual and mental health.

Accomplishments

  • I was awarded with "employee of the month" at Alumni Hall in October of 2023

References

References available upon request.

Timeline

Assistant Manager

Alumni Hall
08.2023 - Current

Customer Service Representative

Wholesale Supply Group
04.2022 - 01.2023

Special Needs Assistant

Kingsport City Schools
08.2021 - 03.2022

High School Diploma -

Sullivan Central High School

Undergraduate Special

East Tennessee State University

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Porter Smelser