Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Porter Winters

Charlotte,NC

Summary

Goal-driven Operations Team Leader with an adaptable and insightful approach to tackling all types of business issues. Open and encouraging supervisor practiced at motivating employees to meet challenging demands. Eager to take on a challenging new role and put many years of experience to use in support of business needs.

Overview

6
6
years of professional experience

Work History

Store Fulfillment Operations Team Leader

Target Corporation
Charlotte, NC
06.2023 - Current
  • Drive fulfillment goals, best practices, and demonstrate a service culture that prioritizes the guest experience
  • Be an expert on store operations, accuracy, processes, and efficiency to set expectations for my team and help close skill gaps through development, training, and coaching of the team
  • Interview and evaluate candidates for open positions within the store.
  • Make schedules for 40+ team members using planned hours based on expected workload
  • As a store key holder, I hold responsibilities opening and closing the store following all secure processes to ensure guest and team member safety
  • Address store needs (emergencies, store visits, etc.) All other responsibilities are based off the needs of the store daily.

Store Associate – Food and Beverage Expert

Target Corporation
Charlotte, NC
08.2022 - 06.2023
  • Stocked meat, dairy, and frozen departments; completed price changes, inventory audits, and inventory ordering
  • Loaded and unloaded trucks of product; broke down pallets of product onto metro carts organized by isle to be stocked
  • Trained and certified through Target to use or operate a Crown powered pallet jack, Crown pallet stacker, Wave electric lift, and a Selco cardboard baler
  • Assisted guests with questions, product availability, and carryout’s for large items or bulk orders
  • Trained in another department to fulfill guests’ online orders in a timed environment.

Inventory Specialist/Loader Operator

Copart Auto Auctions
Wichita, KS
07.2021 - 07.2022
  • Detailed and imaged vehicles; determined drive status and severity of damage done to a vehicle in an accident
  • Operated 938M/938K wheel loaders to move vehicles, motorcycles, and heavy machinery
  • (Certified through Copart) Loading and unloading vehicles on multiple types of trailers and flatbed trucks
  • Utilized a hitch and fifth wheel attachment to move campers, RVs, trailers, and boats
  • Utilized bucket attachments to move clean and dirty rock, level out ground, and move materials and debris.

Assistant Store Manager – Credit Manager

Rent-A-Center
Wichita, KS
06.2020 - 07.2021
  • Specialized in credit and collections work, this included filing legal paperwork, collecting past due payments, and professionally working past due accounts.
  • Kept track and documented the current profits and losses of the store daily by tracking customers' payments, store expenses, etc.
  • Making sales in store, online, and over the phone with customers as well as setting up, reviewing, and completing agreements with customers
  • Tasked in the training of our new hires, guiding them through book and online training, as well as delivery and field training.

Customer Account Representative

Rent-A-Center
Wichita, KS
11.2019 - 06.2020
  • Delivering and setting up a wide variety of furniture, appliances, and electronics in customers’ homes via a box truck/company van
  • Making sales in store, online, and over the phone with customers
  • Working of past due accounts, both in store and in the field
  • Completing refurbishments of appliances ranging from washers, dryers, stoves/ovens, and refrigerators as well as refurbishments of furniture such as living room sets, bedroom sets, dinettes, etc.

Bookkeeper/Front End Supervisor

Dillons Food Stores
Wichita, KS
05.2018 - 10.2019
  • Trained new hires in multiple different jobs within the front-end including checking, customer service desk, and courtesy clerk responsibilities
  • Keeping reports of any incidents, money related over/short accounting, and customer service records involving anti-money laundering laws/procedures
  • Coordinating the front-end employees working the registers, self-checkouts, customer service desk, etc
  • Also trained as a checker, fuel clerk, customer service clerk, self-checkout attendant, courtesy clerk, utility clerk, and had some training in payroll and schedule making for 60+ employees.

Education

High School Diploma -

Campus High Haysville
Wichita, KS
05.2018

Skills

  • Quality Assurance
  • Staff Training/Development
  • Workload Planning
  • Time Management
  • Problem Solving
  • Communication

Accomplishments

  • Selected as "Top dog Team Leader" for my performance at my individual Target store for the first quarter of 2024
  • Selected as "Top dog Team Leader" for my performance at a district level including 8 other Target stores for the third quarter of 2024

Affiliations

  • Basic Electrical/Plumbing knowledge
  • Experience painting
  • Proficient with hand/power tools

References

References available upon request.

Timeline

Store Fulfillment Operations Team Leader

Target Corporation
06.2023 - Current

Store Associate – Food and Beverage Expert

Target Corporation
08.2022 - 06.2023

Inventory Specialist/Loader Operator

Copart Auto Auctions
07.2021 - 07.2022

Assistant Store Manager – Credit Manager

Rent-A-Center
06.2020 - 07.2021

Customer Account Representative

Rent-A-Center
11.2019 - 06.2020

Bookkeeper/Front End Supervisor

Dillons Food Stores
05.2018 - 10.2019

High School Diploma -

Campus High Haysville

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