Portia Burgess
Bessemer,AL
Summary
Highly ambitious and a fast learner, I am eager to leverage my diverse skill set in a dynamic new role. After successfully pivoting to flexible roles to prioritize raising my daughter in her early years, I am re-entering the professional workforce with the goal of finding something fulfilling. I bring a unique combination of prior professional experience, proven adaptability, and a strong work ethic built on reliability and efficiency.
Overview
12
12
years of professional experience
Work History
ON Stocking Associate
Walmart
Trussville, Alabama
09.2025 - Current
- Stocked merchandise on shelves according to store layout standards, ensuring product availability for customers.
- Handled equipment and materials while strictly following safety protocols.
- Participated in training sessions to refine stocking techniques and processes.
- Unloaded goods efficiently using hand trucks, ensuring timely receipt of merchandise.
- Operated tracking scanners to maintain accurate inventory records, supporting efficient restocking and inventory management.
- Conducted regular inventory counts to verify stock levels and identify discrepancies, contributing to inventory accuracy.
Server
Farmhouse
Springville, Alabama
08.2021 - 11.2024
- Delivered high-quality, attentive service to guests in a fast-paced, high-volume dining environment.
- Memorized extensive food and beverage menus, offering tailored recommendations and upselling daily specials to increase average check sizes.
- coordinated seamlessly with kitchen and bar staff to ensure accurate order preparation, special dietary accommodations, and timely delivery.
- Resolved guest concerns swiftly and professionally, ensuring a positive dining experience and fostering repeat business.
- Handled cash, credit card transactions, and POS system operations accurately in compliance with financial procedures.
Business Office Manager
Laurel Parc Assisted Living Facility
Portland, Oregon
04.2017 - 07.2019
- Processed and organized all incoming resident rent payments and outgoing financial statements with high accuracy and attention to detail
- Delivered professional, compassionate support to residents and their families, serving as a trusted point of contact for inquiries and sensitive financial matters
- Maintained smooth operational workflow efficiently directing incoming communications and delegating administrative duties to appropriate teams
- Optimized day-to-day administrative operations to ensure compliance, maintain confidentiality, and foster a supportive environment for resident care
- Managed full-cycle procurement, inventory, and fulfillment of office supplies across all facility departments
Community Relations Coordinator
Haseko, HI
'Ewa Beach, Hawaii
03.2015 - 02.2017
- Developed and maintained relationships with local businesses, government officials, media outlets, and other key stakeholders.
- Collaborated with local governments to align community goals with company objectives.
- Cultivated relationships with local organizations to enhance community engagement.
- Assisted in implementing outreach strategies to increase public awareness of initiatives.
- Developed communication materials to inform the community about Haseko projects.
- Managed social media presence to promote Haseko's involvement in the community.
- Facilitated meetings between stakeholders to address community concerns and feedback.
- Compiled data related to volunteer activities and community engagement initiatives.
- Assisted with budgeting efforts related to upcoming projects or campaigns.
Education
Associate of Science -
Portland Community College
Portland, OR05-2018
Skills
- Verbal and written communication
- Customer service management
- Team collaboration
- Inventory management
Timeline
ON Stocking Associate
Walmart
09.2025 - Current
Server
Farmhouse
08.2021 - 11.2024
Business Office Manager
Laurel Parc Assisted Living Facility
04.2017 - 07.2019
Community Relations Coordinator
Haseko, HI
03.2015 - 02.2017
Associate of Science -
Portland Community College