Portia Green

• Collected blood samples using proper techniques to ensure patient safety and sample integrity.
• Prepared laboratory specimens for analysis, adhering to established protocols and procedures.
• Maintained accurate documentation of patient information and sample tracking within laboratory systems.
• Communicated effectively with patients to explain procedures, alleviating anxiety and ensuring comfort during draws.
• Followed infection control guidelines rigorously to maintain a sterile environment during blood collection processes.

• Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
• Maintained accurate records of patient information and sample tracking in laboratory systems.
• Assisted in preparing specimens for laboratory analysis, adhering to established procedures and protocols.
• Ensured compliance with safety regulations and infection control practices during all phlebotomy procedures.
• Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
• Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.
• Continuously met and exceeded performance metrics within the department, setting an example for others in terms of accuracy and efficiency.

• Assisted in training new staff on phlebotomy procedures and best practices for patient interaction.
• Demonstrated proficiency in operating phlebotomy equipment, ensuring optimal functionality and cleanliness.
• Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.

• Collected blood samples using various techniques, ensuring patient comfort and safety.
• Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
• Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
• Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
• Enhanced laboratory efficiency through proper specimen handling and labeling procedures.

• Maintained accurate documentation of specimens and performed quality control checks on equipment.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Packaged and shipped specimens to central lab daily.

Monitored inventory levels of supplies, ensuring availability for daily operations.

• Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.