Portia Griffin
Farmers Branch,Texas
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
7
7
years of professional experience
2
2
Certification
Work History
Project Manager
Five & Done
04.2021 - 10.2023
- Collaborated with Stakeholders, external technical teams, and quality assurance teams during kickoff meetings, and planning sessions to validate requirements.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders.
- Designed new project workflows in Jira to increased visibility for stakeholders.
Junior Project Manager
Five & Done
10.2018 - 04.2021
- Partnered with project team members to identify and quickly address problems.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Contributed to estimating and presenting project costs before project kick-off to set expectations, promote accountability and maintain sustainable profit margins.
- Handled risk management to reduce or avoid project cost escalations, delays and failures.
- Supported and executed simultaneous delivery of various e-commerce projects.
Project Manager
Razoyo
12.2016 - 09.2018
- Met with CEOs and eCommerce managers to gather business objectives and project requirements
- Created new workflows in Jira to improve overall company efficiency
- Decreased support ticket turnaround time from 1 month to 1-2 weeks
- Managed the intern program
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
Bachelor of Science - Digital Retailing & Merchandising
University of North Texas
Denton, TX12.2016
Skills
- Proficient in Atlassian and Microsoft software
- Basic skills with using HTML, and Photoshop
- Advanced experience with Content management in Systems like Adobe Experience Manager, Magento, Teamsite, and Wordpress
- Experience with Email Marketing Platforms like Mailchimp
- Project planning and development
- Agile project management using Jira, Trello and ADO
- Advanced problem solving
- Written Communication
- Planning and Coordination
- Project budget allocation
Certification
- Certified Scrum Product Owner (CSPO) - Scrum Alliance
- Certified ScrumMaster (CSM) - Scrum Alliance
Timeline
Project Manager
Five & Done
04.2021 - 10.2023
Junior Project Manager
Five & Done
10.2018 - 04.2021
Project Manager
Razoyo
12.2016 - 09.2018
Bachelor of Science - Digital Retailing & Merchandising
University of North Texas
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