Portia Offei
Chicago,IL
Summary
Detail-driven regulatory and administrative professional with 6+ years of experience in state insurance filings, compliance monitoring, document confidentiality, reporting, and quality assurance. Skilled in managing high-volume regulatory submissions, analyzing evolving state requirements, performing peer reviews, and mentoring cross-functional teams. Known for independent workflow execution, strong stakeholder communication, and process optimization that improves approval timelines and operational efficiency.
Overview
13
13
years of professional experience
Work History
State Filing Analyst I
Old Republic Corporation
Chicago, IL
08.2020 - Current
- Manage file tracking systems to ensure efficient retrieval, regulatory clarity, and document accuracy.
- Monitor state circulars for Forms, Rates, and Rules adoption updates.
- Prepare and submit annual state insurance filings to meet evolving compliance standards.
- Generate, run, and analyze Excel reports to support internal analysts and regulatory strategy.
- Perform peer reviews and quality checks, maintaining high accuracy in submissions.
- Negotiate with state departments to obtain approvals and reduce filing delays.
- Mentor and train team members on compliance workflows and filing requirements.
- Support analysts by organizing regulatory tasks during peak filing cycles.
- Key Achievements
- Reduced filing approval turnaround time by 25% through improved state coordination.
- Improved document retrieval speed by 40% by optimizing file tracking systems.
- Maintained 99% filing accuracy rate in peer-reviewed regulatory submissions.
Administrative Coordinator
Deery Brothers Chrysler Dodge Jeep Ram
Iowa City, IA
06.2015 - 07.2017
- Coordinated travel logistics to improve team productivity and scheduling efficiency.
- Managed billing cycles and ensured timely invoicing for improved cash flow.
- Automated administrative tasks to reduce manual errors and improve accuracy.
- Implemented intake tracking systems that significantly reduced processing time.
- Mentored team members to support morale and internal development.
Cashier / Administrative Coordinator
University of Iowa Parking & Transportation
Iowa City, IA
07.2013 - 07.2016
- Managed billing, receivables, mail, logistics, and scheduling in a high-traffic campus environment.
- Coordinated cross-department communication to support event and workflow execution.
- Resolved conflicts to elevate customer service quality and administrative accuracy.
- Trained and mentored staff to strengthen team collaboration and performance.
Sales Representative
Dillard’s
Iowa City, IA
07.2014 - 05.2015
- Guided customers on products, upselling to support monthly revenue targets.
- Trained new sales representatives, improving engagement and team results.
- Expanded customer outreach strategies to increase new account acquisition.
- Maintained accurate sales records in compliance with corporate standards.
- Reviewed sales metrics to identify trends and support targeted promotions.
Education
Master of Public Health (MPH) -
University of Iowa
Iowa City, IA06.2027
Bachelor of Science - Health & Human Physiology
University of Iowa
Iowa City, IA01.2018
High School Diploma - undefined
Sullivan High School
Chicago, IL01.2013
Skills
- Technical Skills
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- State Insurance Filing & Compliance (Forms, Rates, Rules)
- Regulatory Circular & Adoption Tracking
- Document & File Management Systems
- Reporting, Data Analysis & Internal Audits
- Peer Review & Quality Assurance
- Confidential Client Data Handling
- Core Competencies
- Regulatory Compliance Analysis
- Process & Workflow Optimization
- Government & Stakeholder Coordination
- Independent Task & Time Management
- Cross-Team Collaboration & Training
- Critical & Analytical Decision Support
ADDITIONAL STRENGTHS
- High-volume regulatory submission experience
- Confidential data protection and compliance auditing
- Proven ability to work autonomously while supporting team alignment
- Strong negotiation and government-department communication
Timeline
State Filing Analyst I
Old Republic Corporation
08.2020 - Current
Administrative Coordinator
Deery Brothers Chrysler Dodge Jeep Ram
06.2015 - 07.2017
Sales Representative
Dillard’s
07.2014 - 05.2015
Cashier / Administrative Coordinator
University of Iowa Parking & Transportation
07.2013 - 07.2016
Bachelor of Science - Health & Human Physiology
University of Iowa
High School Diploma - undefined
Sullivan High School
Master of Public Health (MPH) -
University of Iowa