Portia Phillips
Greenwood ,Indiana
Summary
Caring Teacher with expertise in behavior modification and extensive experience in modernizing classrooms for long-term student success. Dedicated to individualized student care. Excellent call in record. Organized cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships. Hardworking and reliable employee with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Works well within team settings. Motivated and eager to adapt and learn new skill set.
Overview
12
12
years of professional experience
Work History
Lead Cleaner
Beech Tree House
Indianapolis
08.2023 - Current
- Enhanced the cleanliness of facilities by utilizing advanced cleaning techniques and equipment.
- Streamlined cleaning processes for improved efficiency and reduced time spent on tasks.
- Maintained a high standard of cleanliness with meticulous attention to detail in all areas serviced.
- Collaborated with team members to develop best practices for efficient and effective cleaning procedures.
- Reduced client complaints by addressing concerns promptly and thoroughly, ensuring complete satisfaction.
- Managed inventory effectively to ensure adequate stock levels and minimize waste in supplies.
- Trained new staff members on proper cleaning techniques, safety protocols, and company policies, contributing to a cohesive work environment.
- Conducted routine inspections to assess quality of work performed and identify areas for improvement or additional training needs.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Lead Kangaroo Teacher/Piglets Co Teacher
Beech Tree House
Indianapolis
04.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Lead Teacher
Stepping Stones Academy
Greenwood Indiana
12.2021 - 04.2023
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Worked with staff to raise funds new classroom technology and trained teachers on use.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
- Oversaw work of teaching team to optimize student education.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Coordinated field trips for classes and wrote detailed itineraries for student safety.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Warehouse Manager
Camping World
Greenwood Indiana
06.2021 - 12.2021
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Reviewed established business practices and improved processes to reduce expenses.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Lead Cleaner
Lemon Cleaning
04.2019 - 04.2021
- Sanitized frequented areas and equipment using approved supplies.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Promoted building security, locking doors and checking electrical appliances for safety hazards.
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
- Responded to emergency cleaning requests to meet client expectations.
- Restocked supplies, replacing toiletries, liners and soaps.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
- Transported trash and hazardous waste to appropriate disposal area.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Completed routine maintenance checks, notifying management of any needed repairs.
- Notified management of structural issues and major repairs.
- Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on daily basis.
- Moved heavy furniture, equipment and supplies with hand trucks.
Cashier
Long John Silver's
07.2012 - 02.2014
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Increased sales by suggesting specific complementary items to customers.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed all sales transactions promptly to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Restocked and rotated food products using first-in, first-out method.
- Communicated with kitchen staff to complete orders quickly.
- Checked temperatures for food items during cooking, holding and serving.
Education
CDA - Child Development
Quorum
Online11.2023
GED -
Whiteland Community High School
Whiteland, IN2015
Skills
- Group and individual instruction
- Child development expertise
- Social Skills Development
- Age-Appropriate Activities
- Classroom Organization
- Positive Reinforcement
- Potty Training Assistance
- Parent-Teacher Communication
- Outdoor Play Supervision
- Circle Time Management
- Documentation and Record Keeping
- Efficient under pressure
- Health and safety
- Loves children
- Cultural Sensitivity
- Spiritual Guidance
My testimony
I believe in Jesus Christ as my Lord and Savior. I believe that Jesus died on the cross for my sins, and rose again. I believe that it is my responsibility as a Christian to be the best I can, and to bring people back to church, starting with me and my daughter. I believe that no one except God can be perfect but that it is our job to strive to be like him and to seek forgiveness when we fail.
Timeline
Lead Cleaner
Beech Tree House
08.2023 - Current
Lead Kangaroo Teacher/Piglets Co Teacher
Beech Tree House
04.2023 - Current
Lead Teacher
Stepping Stones Academy
12.2021 - 04.2023
Warehouse Manager
Camping World
06.2021 - 12.2021
Lead Cleaner
Lemon Cleaning
04.2019 - 04.2021
Cashier
Long John Silver's
07.2012 - 02.2014
CDA - Child Development
Quorum
GED -
Whiteland Community High School