Portia Sigola

· Welcome customers and help determine their orders

· Manage transactions with customers using cash registers

· Collect payments whether in cash or swipe

· Relay customer’s orders to the kitchen staff

· Ensure all orders are delivered to the customers in a timely manner

· Tally money in the cash drawer at the beginning and end of each work shift

· Respond to customer inquiries, issue receipts and record customer suggestions

· Responding to customer queries within agreed timeframes

· Charging products at the Till point

· Handling customers cash at the Till point

· Dispatching correctly charged goods to the customers

· Banking of the daily sales at the cash office.

· Receiving customer complaints and reporting to the relevant authorities.

· Receiving any returns on products from customers

· Packing shelves and cleaning the shop

· Handling of all cash at the till point

· Promoting the company’s products on offer to customers

· Alerting the customers of available product promotions

· Merchandising all shop beverages at the front

· Displaying all promotional material at the front

· Receiving customer complaints, queries and reporting them to the Duty Manager