Rebecca Lacey
Georgetown,Texas
Summary
Executive Assistant with 20+ years diverse experience with all aspects of administrative support. Strong organizational and communication skills with the ability to work independently and efficiently. Accustomed to fast-paced, high- pressure positions with the ability to prioritize multiple tasks, meet deadlines while being able to provide the best quality service. Summary of qualifications 10+ years customer service experience 20+ years executive administrative experience Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Focused Legal Secretary with solid administrative support background. Pays attention to details as well as considering larger picture when managing court filing procedures and deadlines.
Overview
11
11
years of post-secondary education
8
8
years of professional experience
Work History
Cashier
H.E. Butt Grocery Company
Georgetown, TX
04.2020 - Current
- Customer service, cashier.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Assisted customers by answering questions and fulfilling requests.
- Trained as Curbside associate and provided back-up coverage to provide customers with optimal support.
- Performed cash, card and check transactions to complete customer purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Manager
PPVS
Georgetown, TX
01.2014 - 09.2019
- Checking inventory and ordering all items for the store.
- Customer service.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Developed and maintained relationships with new and existing customers and suppliers through continual communication and new products.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Research Associate
Texas Criminal Justice Coalition
Austin, TX
05.2012 - 05.2013
- Researched and put together assistance list by county for at-risk juveniles Attended TJJD hearing on Phoenix program Assembled and mailed violent offender survey to juveniles tried and convicted as adults Documented responses received from violent offender survey.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Gathered and organized information for research purposes.
Re-entry Specialist Internship
Travis County Criminal Justice Planning Department
Austin, TX
04.2011 - 08.2011
- Assembled packets for offender re-entry orientation Matched offenders with “felony friendly” positions Conducted mock interviews with inmates at Bastrop Federal Prison Presentation and information table at Travis County State Jail.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Master of Science - Interdisciplinary Studies
Texas State University
San Marcos, TX 08.2013 - 05.2016
Master Certificate Forensic Psychology - Forensic Psychology
Texas State University
San Marcos, TX 08.2013 - 12.2014
Bachelor of Science - Criminal Justice
Texas State University
San Marcos, TX 08.2011 - 12.2012
Associate of Applied Science - Criminal Justice Law Enforcement
Austin Community College
Austin, TX 02.2007 - 12.2011
St. Edward’s University
01.2011 - 08.2011
Skills
20 accounting (a/p, a/r & payroll)Microsoft OfficeTyping 65-70 wpm, 14,000 ksphAccountingA/pCashierCustomer serviceInventoryMicrosoft OfficePayrollPsychologyQuickBooks Pro70 wpmTyping
AR/AP
Word processing
Maintains confidentiality
Proofreading
Professional and mature
Performance improvement
Office administration
Schedule Management
Independent worker
Accounting familiarity
Report Development
Mail handling
Expense reporting
Database Management
Business administration
Extensive vocabulary
Administrative support
Executive calendars
Document filing
Spreadsheets
Editing and proofreading
Efficient multi-tasker
Legal Research
Proficient in LexisNexis
Document management
Document preparation
Criminal law
4 Years in legal administration
Travel planning
Business correspondence
Office management
Employee timesheet processing
Invoice Processing
Multi-line phone proficiency
Travel coordination
Account Reconciliation
Additional Information
- Criminology Scholarships & Affiliations , Bowman Scholarship Austin Chapter of Fraud Examiners Scholarship – April 2012 Paul & Lois Blaney Memorial Scholarship – 2012-2013 Patrick Metzler Scholarship 2012-2013 Member of the Criminal Justice Club – Austin Community College Dean’s list Spring & Summer 2011 – St. Edward’s University Dean’s list Spring 2012 Texas State University Volunteered at the R.O.C.K. (Ride on Center for Kids – equestrian riding stable for children with disabilities) Certified Offender Re-entry Specialist – Summer 2011
Timeline
Cashier
H.E. Butt Grocery Company
04.2020 - Current
Manager
PPVS
01.2014 - 09.2019
Master of Science - Interdisciplinary Studies
Texas State University
08.2013 - 05.2016
Master Certificate Forensic Psychology - Forensic Psychology
Texas State University
08.2013 - 12.2014
Research Associate
Texas Criminal Justice Coalition
05.2012 - 05.2013
Bachelor of Science - Criminal Justice
Texas State University
08.2011 - 12.2012
Re-entry Specialist Internship
Travis County Criminal Justice Planning Department
04.2011 - 08.2011
St. Edward’s University
01.2011 - 08.2011
Associate of Applied Science - Criminal Justice Law Enforcement
Austin Community College
02.2007 - 12.2011