Answering all internal and external calls with the appropriate greeting.
Directly contacts hospital staff, physicians, outside facilities and other resources by utilizing computer console, vocera, cellular phones, pagers and eNotify.
Demonstrates the understanding of all emergency response to procedures such as trauma procedures, medical emergency, fire notation, and blister and bomb threat procedures.
Customer Services Representative
PDP Technologies
Hunt Valley, MD, United States
09.2007 - 02.2009
Taking inbound and making outbound calls to and from insurance agencies and insurers.
Verifying insurance coverages by assuring requirements are met before leasing a vehicle.
Updating new insurance information.
Education
Medical Billing and Coding -
Tesst College of Baltimore
07.2011
Skills
Data Entry
Customer Service
Medical Billing
Administrative Assistance
Scanner
Certification
Medical Billing and Coding, 2009-04-01, 2011-07-01