Summary
Overview
Work History
Education
Skills
Timeline
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Portia Ward

Mesa,AZ

Summary

Highly motivated dental assistant with a passion for helping others and providing optimal patient care in the field of dentistry. Adept in all facets of clinical office operations, regulatory compliance and patient centered, superior-quality service. Able to communicate well with patients, families and dental professionals; bringing forth compassion, empowerment and the desire to positively impact and service my community.

Overview

6
6
years of professional experience

Work History

Certified Dental Assistant

Signature Dentistry
07.2022 - Current
  • Singly maintained back office in a 1 assistant, 1 doctor and 1 hygienist practice
  • Performed general chair-side duties for general dentistry, endo procedures, oral surgery and Itero scanning.
  • Assisted hygienist, and front office staff when encountered with any downtime; creating a team player environment.
  • Successfully monitored patient comfort and safety during dental procedures; making all patients feel at ease and comfortable.
  • Ordered all materials and kept an accurate inventory for materials needed to perform procedures.

Certified Dental Assistant

Smiles On Southern
10.2020 - 02.2022
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
  • Trained all newly hired assistants and externs
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Scheduled appointments for new and existing customers, and cross trained for front office duties.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Lead Dental Assistant

Aspen Dental Mesa Riverview
11.2017 - 10.2020
  • Oversaw and managed flow of back office; treating over 30 patients daily
  • Partnered with dentist and office manager in delegating, guiding and troubleshooting through a high volume schedule
  • Trained all newly hired dental assistants and externs
  • Responsible for ordering supplies and monitoring dental inventory, auditing the schedule, running weekly spore tests and maintaining updated documentation
  • Verified next day lab cases, upkept sterilization area, monitored and maintained virtual cabinet
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.

Education

Dental Assisting Certification -

Carrington College -
Phoenix, AZ
10.2017

Skills

  • DANB certified
  • ITero certified
  • CPR/BLS certified
  • Zoom whitening, Smile Perfected
  • Dentrix software
  • EPMS software
  • Denture Adjustment

Timeline

Certified Dental Assistant

Signature Dentistry
07.2022 - Current

Certified Dental Assistant

Smiles On Southern
10.2020 - 02.2022

Lead Dental Assistant

Aspen Dental Mesa Riverview
11.2017 - 10.2020

Dental Assisting Certification -

Carrington College -

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Portia Ward