Pouria Adelany
Edmond,OK
Summary
Proven track record in enhancing guest relations and service prioritization, evidenced by a history of managing high-volume orders at Longhorn Steakhouse with accuracy and efficiency. Skilled in food preparation and order processing, demonstrating flexibility and a goal-oriented approach. Achieved significant improvements in guest throughput and satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Johnnies Charcoal Broiler
05.2021 - 03.2022
- Greeted guests entering store with cheerful attitude and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Service Assistant
Longhorn Steakhouse
05.2022 - Current
- Ameliorated restaurant floorplans in order to accommodate more guest leading to increased throughput and sales.
- Developed guest relation skills in order to retain new and old guests.
- Established elevated work standards leading to increased efficiency from other team members.
- Cleaned and reset tables in a rapid manner using detail oriented skills to uphold sanitary standards.
- Empathized with apprehensive guests in order to resolve issues.
Take-Out Server
Longhorn Steakhouse
10.2023 - Current
- Managed high volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Personalized guest experience with a cheerful attitude in order to retain current and new guests.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
Education
High School Diploma -
Santa Fe High School
Edmond, OK05.2024
Skills
- Guests Relations
- Goal-Oriented
- Flexibility
- Detail Oriented
- Quick Learner
- Service prioritization
- Menu Item Memorization
- Food Packaging
- Phone Etiquette
- Food Preparation
- Order Accuracy
- Order Processing
Languages
Persian
Professional Working
Timeline
Take-Out Server
Longhorn Steakhouse
10.2023 - Current
Service Assistant
Longhorn Steakhouse
05.2022 - Current
Cashier
Johnnies Charcoal Broiler
05.2021 - 03.2022
High School Diploma -
Santa Fe High School
Similar Profiles
Tyler WalkerTyler Walker
Barback at Johnnies HideawayBarback at Johnnies Hideaway
Matthew MeyersMatthew Meyers
Computer Repair Technician at Johnnies Computer SalesComputer Repair Technician at Johnnies Computer Sales
Mellisa Dominguez HernandezMellisa Dominguez Hernandez
Cashier at Flame BroilerCashier at Flame Broiler