Prabhjot Singh
Swissport USA
Queens
3
Languages
1
Certification
3
years of professional experience
Personable and upbeat professional with exceptional interpersonal skills and solid understanding of customer service principles, adept at efficiently handling inquiries and concerns to ensure a seamless customer experience. Recognized for outstanding communication abilities and a commitment to operational efficiency, consistently contributing to high-quality experiences.
Work History
Lounge Agent
7 Months- Deliver exceptional customer service with every guest interaction
- Assist with deliveries, stock rotation, and organization of inventory
- Engage with guests, take orders, and maintain a high-quality lounge experience
- JFK Terminal 5
College Aide Intern
2 Years 6 Months- Assisted with electronic filing, document tracking, and data entry for daily operations
- Prepared and analyzed productivity reports and conducted inventory audits
- Collaborated with supervisors and yard staff to support seamless operations
Education
Bachelor of Science Degree - Legal Studies
- Dean’s List 2023, 2024, 2025
- GPA: 3.70/4.0
Skills
Customer service
Microsoft Office (Excel
Word
PowerPoint)
Time management
Strong work ethic
Exceptional communication
Food safety awareness
Inventory management
Guest engagement
Operational support
Certification
- ABA Approved Paralegal Certification
- Certified in Fundamentals of Westlaw Classic for Paralegals
- Certified in FEMA IS-906: Workplace Security Awareness
- Certified in FEMA IS-405: Mass Care/Emergency Assistance Overview
- Certified in FEMA IS-241.c: Decision Making and Problem-Solving
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Professional Working
Timeline
Lounge Agent
Swissport USA
01.2026 - CurrentRead More
College Aide Intern
New York City Department of Transportation (DOT)
06.2023 - 12.2025Read More
St. John's University
Bachelor of Science Degree from Legal Studies
Read More