Nextdoor [2024-Current]
- Spearheading cross-functional experimentation to enhance notification quality across key dimensions—volume, negativity, and locality—showcasing improvements in retention and satisfaction through data-driven iterations and user-focused optimizations.
- Drove resilience/operational improvements to Nextdoor’s notifications platform, serving 300-400M daily notifications, transforming the pipeline into a more reliable and maintainable system by addressing fault tolerance with retry & rate-limiter policies, critical refactors, brownout knobs, and enhanced deployment strategy with canary rollout and simulation capabilities, resulting overall in measurable reliability gains & better team productivity.