PRABHU JAMBULINGAM
Summary
17 Years of Experience in IT industry, with 12 years of experience in IT Retail industry including eCommerce, Order / Inventory management systems Lead programs involving Google Cloud, Site Reliability Engineering / DevOps principles in an Agile based environment. Expertise in Site Reliability Engineering framework to enable change velocity on production systems while maintaining high availability.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Site Reliability Engineering Manager
Tata Consultancy Services
01.2020 - Current
- Engage, influence, and evangelize SRE practices with development and product groups to align technology service / solution delivery
- Continuously work to improve the reliability, stability, and performance of the digital platforms by overseeing the implementation of reliability framework
- Improve problem identification and service restoration of digital platforms by leading and overseeing efforts to define, enhance, and deliver automated alerting and response systems with intelligent, self-healing capabilities
- Compile KPIs and evangelize the adoption of best practices in relation to performance and reliability across the organization
- Ensure proper reviews are built to minimize the Mean Time to Detect MTTD and Mean Time to Recover(MTTR)
- Drive Capacity planning, performance analysis and resiliency requirements
- Lead the technology strategy for building reliability tools and frameworks for use by all engineers
- Assist in budgeting, planning and 3rd Party contract negotiations
- Driving efficiencies in systems and process : ARR, BPM, Automated Load Testing, ARM
- Lead and drive Cloud Finops
Operations Manager
Tata Consultancy Services
01.2016 - 12.2019
- Ensure the Digital Platform's availability 24 7
- Owning the product/service by ensuring the SLO goals are met
- Provide advanced Incident Management and Problem Management support to
- PRABHU JAMBULINGAM - page 1 teams, to effectively identify, remediate, and resolve issues related to platform reliability, stability, and performance
- Facilitate collaboration between SREs and Operations Teams
- Implement metrics driven processes to ensure service quality targets are met
- Communicate and provide timely status and incident reports to Senior Leadership
- Embed into SRE projects and on-call rotations to keep your skills sharp and stay close to the operational workflows and issues
Software Test Engineer
Tata Consultancy Services
05.2010 - 12.2015
- Device Automation Framework for the portfolio
- Lead Test Estimation Efforts for the projects / programs
- Automation test scripts are developed and executed
- Device Regression Test Strategy
Developer
Tata Consultancy Services
10.2005 - 04.2010
- Requirements gathering
- High level and low level design
- Application development using Java, C#.NET
- Code review and debugging
- Conduct validation and verification tests www.enhancv.com
Education
Bachelor of Engineering - Electronics and Communication
St. Joseph's College Of Engineering
Chennai04.2005
Skills
- Google Cloud Platform
- Python Scripting
- Site Reliability Engineering
- IT Operations
- Incident Management
- Service Delivery
- Cloud Finops
Accomplishments
- Strategized and implemented SRE for various US Retail Customers
- Lead Cloud Finops initiatives across the organization and saved about $1M+
Certification
Site Reliability Engineering Google Cloud Platform (GCP) Cloud Computing Cloud Operations DevOps Python (Programming Language) Shell Scripting
Additional Information
- Honors & Awards, Best SRE LeaderMar 2023For leading the SRE implementation initiatives - includes strategy, plan and implementation for multipleclientsPRABHU JAMBULINGAM - page 2
Timeline
Site Reliability Engineering Manager
Tata Consultancy Services
01.2020 - Current
Operations Manager
Tata Consultancy Services
01.2016 - 12.2019
Software Test Engineer
Tata Consultancy Services
05.2010 - 12.2015
Developer
Tata Consultancy Services
10.2005 - 04.2010
Bachelor of Engineering - Electronics and Communication
St. Joseph's College Of Engineering
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