Overview
Work History
Education
Skills
Involvement And Activities
Timeline
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Prabin Raya

St Cloud,MN

Overview

2
2
years of professional experience

Work History

Associate Business Analyst

CyberSolve IT Inc.
02.2024 - 10.2024
  • Conducted detailed analysis of business processes and systems to identify inefficiencies and opportunities for improvement, leading to streamlined operations and cost savings
  • Gathered and documented business requirements from stakeholders, translating them into clear specifications for development teams to ensure project alignment with business objectives
  • Created and maintained comprehensive reports and dashboards, providing actionable insights and tracking key performance indicators (KPIs) to support data-driven decision-making
  • Facilitated workshops and meetings with stakeholders to elicit requirements, validate solutions, and ensure alignment between business needs and technical solutions
  • Assisted in the development and execution of test plans, including test cases and scenarios, to ensure that solutions meet business requirements and quality standards before deployment
  • Monitored project progress and provided regular status updates, identifying potential risks and issues early to facilitate timely resolution and ensure successful project delivery
  • Documented key takeaways and action items from retrospective meetings, ensuring clear communication of insights and follow-up tasks to relevant team members for effective resolution

IS Provisioning and Support Specialist

Apple Tree Dental
08.2023 - 12.2023
  • Assisted user with onboarding and offboarding on Active Directory
  • Prepared training materials in collaboration with HR department to help onboarding users
  • Managed accounts, network rights and access to systems and equipment
  • Provisioned/de-provisioned access of employees, consultants, and contractors to information resources and applications
  • Provided a broad level of support to employees in terms of access, existing applications and functionalities on VMware vSphere environment
  • Pro-actively collaborated with the operations team to identify and execute potential improvements which simplified the whole administration process and made it more efficient
  • Maintained hardware asset list and coordinated equipment replacement with IT support vendor
  • Conducted periodic audits of users, computers and software to comply with HIPAA regulations
  • Researched and evaluated new solutions, products and technologies that enhance and improve services

Associate Business Analyst

Rab3 Tech
11.2022 - 08.2023
  • Created epics, stories and keeping the documentation up to date in all phases of SDLC implementing Agile tool and methodology
  • Assisted in requirements creation, scope definition, sprint planning and backlog priorities
  • Provided functional support throughout the project lifecycle, from requirements/functional specs to reviewing System integration testing and UAT test cases and supporting all the testing phases
  • Developed use cases, and partner with the business to ensure sign off on all requirements, testing and implementation
  • Used Jira for ticketing system and bitbucket for version control system
  • Written SQL Queries and stored procedures modifying database schema for data extraction and analysis
  • Maintaining good communication with stakeholders, product leads and developers to ensure there is no information gap between them
  • Facilitated implementation of new functionality through training sessions, demonstrations, and the development of appropriate documentation

Education

Bachelor of Science - Computer Science

Saint Cloud State University (SCSU)
St. Cloud, MN
06.2022

Skills

  • Microsoft Excel expertise
  • Business process improvement

Involvement And Activities

  • Public Relation Officer, Helping Nepal International(HNI), 06/21, 06/22
  • Public Relation Officer, Computer Science Club, 08/20, 08/21
  • International Peer Advisor, SCSU, 08/17

Timeline

Associate Business Analyst

CyberSolve IT Inc.
02.2024 - 10.2024

IS Provisioning and Support Specialist

Apple Tree Dental
08.2023 - 12.2023

Associate Business Analyst

Rab3 Tech
11.2022 - 08.2023

Bachelor of Science - Computer Science

Saint Cloud State University (SCSU)

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Prabin Raya