Pradeep Daniel
Minneapolis,MN
Summary
Responsible, Organized and able Administrative Assistant with ability and experience of providing exceptional customer service in fast-paced environments. High attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail and goal oriented with experience in customer service, data entry and office management.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Super 8 Motel
01.2020 - 03.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained databases to track and record customer data.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Assistant
Bread Of Life Church
03.2013 - 03.2020
- Scheduled office meetings and member appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and member follow ups.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Created and maintained databases to track and record activities.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination.
- Increased office participation in special events by creating weekly newsletter with detailed calendars and other office updates.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
Education
MBA - Business Management
Southern Illinois University Carbondale
Carbondale, IL05.2010
Skills
Had opportunities to work in assignments that developed and honed skills in:
- Presentation Design
- Database Management
- Filing and Organizing documents
- Office Administration
- Travel Coordination
- Reception oversight
- Quality Assurance
- Calendar Management
- Workflow Optimization
- Event Coordination
- Business Administration and Administrative Support
- Social Media Management
- Customer Relations
- Time and Schedule Management
- Computer Proficiency and Social media knowledge
- Microsoft Office tools and Spreadsheet Management
- Critical Thinking
- Verbal Communication and English Fluency
- Negotiation
- Writing reports
Timeline
Administrative Assistant
Super 8 Motel
01.2020 - 03.2023
Administrative Assistant
Bread Of Life Church
03.2013 - 03.2020
MBA - Business Management
Southern Illinois University Carbondale
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