Pradesh K. Chandradat
South Richmond Hill
Summary
A highly motivated and customer-focused professional seeking an entry-level Airport Customer Service position, eager to deliver exceptional passenger experiences. Recognized for strong problem-solving abilities, attention to detail, interpersonal skills with the ability to thrive in fast-paced environments and the ability to work efficiently in deadline-driven environments while maintaining compliance with company policies.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Clerk
Uponor
Apple Valley, MN
11.2020 - 05.2025
- Managed shipping and receiving operations using warehouse management systems to track and verify inventory.
- Scanned products and prepared shipping documentation to ensure accurate order processing.
- Loaded and transported inventory using forklifts and electric pallet jacks while following safety protocols.
- Maintained inventory records and coordinated with logistics teams to ensure timely shipment of products.
- Trained new employees and reinforced company procedures, safety standards, and operational guidelines.
Transaction Processing Associate
Sutherland Global
New York, NY
05.2022 - 10.2023
- Processed medical insurance claims to ensure accurate reimbursement for healthcare providers.
- Reviewed medical billing and coding data to verify compliance with ICD-10 coding standards.
- Identified discrepancies in claims and resolved issues to prevent delays in payment processing.
- Maintained accuracy and attention to detail while working within strict productivity guidelines.
- Assisted in preventing fraudulent transactions through careful review of claim documentation.
- Work From Home
Core Maker / Production Lead
Consolidated Precision Products (CPP-Minneapolis)
Bloomington, MN
03.2014 - 05.2020
- Produced sand cores used in magnesium and aluminum castings for aviation manufacturing.
- Set up core boxes and prepared materials to meet production specifications and quality standards.
- Managed inventory for production lines and ensured availability of necessary materials.
- Operated forklifts to move finished products safely within the warehouse.
- Scheduled production tasks to meet customer demand and maintain workflow efficiency.
Education
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy
Tampa, FL01.2022
High School Graduate - CXC
Skeldon Line Path Secondary School
Guyana, South America01.2010
Skills
- Customer Centric: Strong ability to handle, resolve, de-escalate passenger complaints and queries
- Adaptable: Quick learner capable of managing Customer service transactions, Questions, and product & knowledge assistance
- Operational Awareness: Skilled in using technology for POS, Cash & credit card transactions
- Microsoft Office: Excel, Word, PowerPoint, Outlook
- Communication Platform: Zoom, Webex, Microsoft Teams, Google Meet
- Warehouse Management System and RF Scanner
- Typing Speed: 40 WPM
Honors & Achievements
Dean’s List / High Academic Honors Recognition
Key Qualifications
- Registered Security Guard – State of New York
- Metal Detection-Homeland Security Training
- Fire Guard Training Course
- Anti-Terrorism Awareness - Homeland Security Training
- Knowledge of CMS-1500 and CMS-1450 (UB-04) claim forms
- Experienced in reviewing insurance documentation and identifying billing discrepancies
- Strong analytical and problem-solving abilities to resolve claim denials and payment issues
- Ability to work independently while maintaining high productivity and accuracy
Timeline
Transaction Processing Associate
Sutherland Global
05.2022 - 10.2023
Shipping and Receiving Clerk
Uponor
11.2020 - 05.2025
Core Maker / Production Lead
Consolidated Precision Products (CPP-Minneapolis)
03.2014 - 05.2020
High School Graduate - CXC
Skeldon Line Path Secondary School
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy