Prakriti Sharma
Brooklyn,NY
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern
Lufthansa Technik
12.2022 - Current
- Managed IT applications of organization, ensuring their availability and functionality for end-users.
- Handled tickets raised by end-users and resolved issues in timely manner, adhering to established service level agreements.
- Collaborated with cross-functional teams to troubleshoot and resolve issues related to applications and systems.
- Conducted testing and quality assurance activities to ensure smooth functioning of applications.
- Assisted in development and implementation of new applications and systems, ensuring alignment with organization's IT strategy.
- Documented standard operating procedures and best practices for IT applications management and ticket handling.
HR Officer Recruiter
ABGS Group, Zero KM
05.2019 - 08.2021
- Conducted full-cycle recruitment for open positions, including posting job descriptions, screening resumes, scheduling and conducting interviews, and making job offers.
- Developed and implemented recruitment strategies to attract qualified candidates, including using social media, job boards, and networking events.
- Coordinated with hiring managers to understand their needs and preferences for open positions, ensuring smooth and efficient recruitment process.
- Sourced candidates for outsourced projects from different countries, utilizing online platforms and personal networks to identify and engage qualified professionals.
- Conducted interviews with candidates from different countries, ensuring cultural sensitivity and awareness of regional differences.
- Managed onboarding process for new hires, ensuring positive experience for both employee and organization.
- Maintained accurate records and data on recruitment and hiring activities, utilizing HR information systems and tools.
English Transcriber
English Transcriber, ABGS Group, KM
09.2019 - 11.2019
- Transcribed audio and video recordings from various sources into written English transcripts.
- Followed style guidelines and formatting standards to ensure consistency and accuracy of transcripts.
- Utilized specialized software and tools to aid in transcription, including speech recognition software and foot pedals.
- Worked with variety of accents and dialects, adapting to different speaking styles and contexts.
- Edited and proofread transcripts to ensure quality and adherence to project requirements.
- Maintained confidentiality and privacy of sensitive information in transcriptions.
- Communicated effectively with clients to understand their needs and provide high-quality work.
Web Designer
Shrangrila Innovations
01.2018 - 04.2019
- WordPress: Proficient in using WordPress to design and develop websites, including installation, customization, and management of themes and plugins.
- CSS: Experienced in using CSS to style and layout websites, including knowledge of responsive design and cross-browser compatibility.
- PHP: Skilled in using PHP to develop custom functionality and features for WordPress websites, including knowledge of WordPress hooks and filters.
- Other Skills: Familiarity with HTML, JavaScript, and other web development technologies.
Intern
Cheap Nepal, Zero KM
05.2018 - 12.2018
- Designed and developed responsive websites using WordPress, CSS, and PHP.
- Attended weekly client meetings to understand their needs, provide updates on project progress, and discuss potential improvements.
- Collaborated with cross-functional teams to ensure timely delivery of projects, including designers, content writers, and project managers.
- Conducted thorough testing and quality assurance activities to ensure website functionality and user experience.
- Utilized tools and resources to improve website speed, security, and performance.
- Communicated effectively with clients to understand their feedback and incorporate changes into the website design and development process.
- Documented technical specifications and project requirements to ensure smooth project execution.
Education
Master of Science - Computer Science
Monroe College
The Bronx, NY04.2023
Bachelor of Science - Information Technology
Informatics College
Pokhara Nepal12.2018
School Leaving Certificate - Science Education
Step By Step Higher Secondary School
Pokhara, Nepal05.2015
Skills
- Operations support
- Administrative tasks
- Billing and coding
- Outstanding communication skills
- Social media sites
- Client Relationships
- Administrative support
- Research
- Presentations
- Team collaboration
- Database Management
- Problem-solving
- Strategic planning and analysis
Certification
Java programming Language 2020
Deerwalk Institute of Technology
PHP Programming Language
TopSolutions
Languages
Nepal
Native or Bilingual
English
Full Professional
Hindi
Full Professional
German
Limited Working
Timeline
Intern
Lufthansa Technik
12.2022 - Current
English Transcriber
English Transcriber, ABGS Group, KM
09.2019 - 11.2019
HR Officer Recruiter
ABGS Group, Zero KM
05.2019 - 08.2021
Intern
Cheap Nepal, Zero KM
05.2018 - 12.2018
Web Designer
Shrangrila Innovations
01.2018 - 04.2019
Master of Science - Computer Science
Monroe College
Bachelor of Science - Information Technology
Informatics College
School Leaving Certificate - Science Education
Step By Step Higher Secondary School
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