Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Trusted Herd
10.2021 - Current
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Communicated product information with confidence and educated consumers about company.
Property Manager
Goldstone Management LLC
12.2018 - 12.2020
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Community Manager
FPI Management Inc
04.2012 - 12.2016
Conducted regular inspections to identify needed improvements and maintain highest standards.
Worked with maintenance staff to complete timely repairs and enhancements.
Evaluated property conditions and recommended improvements.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Implemented property management systems to support community and expertly handle diverse needs.
Fielded inquiries from current and potential community members about property and community offerings.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Property Administrator
Peninsula West LLC
06.2004 - 12.2012
Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
Worked closely with program manager and various departments to meet program delivery goals.
Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
Received customer requests and prepared documents related to processing returns.
Developed and maintained business relationships with customers and established consultative approach while promoting solution capabilities within customers' organizations.
Education
Diploma - High School Studies
William C. Overfelt High School
San Jose, CA
06.1998
Skills
Business Growth
Revenue Generation
Customer Relations
Campaign Management
Certification
Certified COS, Karen Graham
Languages
English
Full Professional
Hindi
Native or Bilingual
Spanish
Professional Working
Timeline
Brand Ambassador
Trusted Herd
10.2021 - Current
Property Manager
Goldstone Management LLC
12.2018 - 12.2020
Community Manager
FPI Management Inc
04.2012 - 12.2016
Property Administrator
Peninsula West LLC
06.2004 - 12.2012
Diploma - High School Studies
William C. Overfelt High School
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