Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Pranjal Pant

Centerton,AR

Summary

Software engineer with experience in development, sustenance and optimization having proven experience in understanding and effectively using software and programs, Team builder who is acutely attentive to colleagues. Punctual problem solver and avid multitasker. Track record of being an essential part of the support and development team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment's long-term success.

Overview

5
5
years of professional experience

Work History

Analyst, Software Engineer

Walmart Labs
11.2021 - Current
  • Working under CCC (Command and Control Center) to support approximately 30 technical teams to work around issues.
  • Task included working on multiple P-level incidents and issues with visibility from leadership to push them to resolution adhering to SLA's.
  • Used xMatters to page teams, using slack to create channels for teams to communicate and mitigate through zoom calls for leadership and impacted teams to come together to resolve issue at hand.
  • Extensively used ServiceNow to track incidents, identify trends leading to major issues and resolving incidents submitted by stores for smooth functioning.
  • Used Grafana and Dynatrace boards to monitor health and wellness of numerous processes running under different applications used by Walmart.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Analyzed proposed technical solutions based on store requirements.
  • Coordinated deployments of new software, feature updates and fixes.
  • Identified issues and engaged appropriate teams to avoid major incidents and customer facing impacts.

Software Engineer

Bank of America
06.2019 - 08.2021
  • Worked as DataStage developer in CRH-AML for 2 years. Understood business to resolve critical issues that uses DataStage, MySQL and AutoSys.
  • Used different stages like Transformers, Lookup, Join, Aggregator, Filter, Funnel, copy, Sort and Surrogate Key Generator, Sequential Files, Dataset, Fileset, RowGenerator, ODBC Stage, Remove Duplicates.
  • Used various performance tuning techniques
  • Set up UAT testing environment.
  • Created test cases and base change documents.
  • Experience in UNIX shell scripting
  • Used Autosys scheduling tool to run/stop processes to debug issues in workflow.
  • Worked under CARES Act, USA to redistribute CARES fund in USA by reviewing approximately 50 tax documents and other supporting documents daily to check for eligibility and amount that is eligible.

Education

Bachelor of Technology - Electrical, Electronics Engineering Technologies

Delhi College of Engineering
Delhi, India
06.2019

Skills

  • System Analysis
  • Documentation And Reporting
  • Issue Identification
  • Root Cause Analysis
  • Process enhancement
  • Information Gathering

Software

SQL Workbench

Autosys

Informatica

IBM DataStage

Python

Super Putty

ServiceNow

Grafana

Dynatrace

Timeline

Analyst, Software Engineer

Walmart Labs
11.2021 - Current

Software Engineer

Bank of America
06.2019 - 08.2021

Bachelor of Technology - Electrical, Electronics Engineering Technologies

Delhi College of Engineering
Pranjal Pant