Paul Spivey
Kansas City,MO
Summary
Driven Systems Software Analyst with expertise in operating systems, security patches, and software diagnostics. Proven track record in team leadership and process improvement, delivering operational readiness for military training exercises.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Systems Software Analyst III
Northrop Grumman - SERCO
Fort Leavenworth, KS
02.2009 - Current
- Installed operating systems and applied security patches and updates on 9 legacy and 11 virtual forward suites containing server class machines for both Windows and Linux for the Mission Command Training Program under the Department of the Army
- Shipped and deployed up to 3 forward suites to satellite sites for military simulation exercises, ensuring efficient setup to meet deadlines and operational readiness of critical systems for training
- Shipped, deployed, and configured up to 200 workstation windows client laptops per site, for simulation exercises to facilitate training
- Led a team of up to 8 members at each satellite site to achieve mission objectives and meet contract deliverables
- Trained and certified new hires on systems and software, enhancing team capability and readiness.
- Collaborated with other leads within the section to create and implement standard operating procedures for use during deployments to improve operational efficiency
- Planned and coordinated a simulation exercise across 2 distributed sites and 1 home location, overseeing 4 technical sections to ensure successful execution
- Led the standalone main combat simulations team as the lead tech, coordinating and executing up to 5 major training exercises annually to facilitate the training needs of the Army
- Managed inventory of hard drives, various equipment, software, and licenses for standalone and forward suites.
Junior Associate
Virodyne Research
Pittsburg, KS
08.2006 - 01.2009
- Updated and added new products daily using HTML to Virodyne's sales web pages, improving user experience and product visibility, contributing to increased sales
- Provided sales support and resolved customer product inquiries, enhancing customer satisfaction
Technician
Computing Plus
Pittsburg, KS
07.2004 - 07.2006
- Diagnosed and resolved software issues using antivirus tools and memory analysis techniques, restoring system functionality affected by viruses, adware, and registry problems
- PC and laptop hardware installation, repair, and upgrades
- Windows operating systems installation and Re-installation
- Delivered on-site network and DSL setup support, troubleshooting and resolving computer and workstation issues for residential and business clients
Education
High School Diploma -
Lansing High School
Lansing05-1998
Some College (No Degree) - Computer Science
Pittsburg State University
Pittsburg, KSSkills
- Operating systems
- Security patches
- System deployment
- Systems configuration
- Troubleshooting
- System analysis
- Process optimization
- Project coordination
- Team management
- Inventory management
Certification
- COMPTIA Security+
- COMPTIA A+
- DOD IAT Level II
Timeline
Systems Software Analyst III
Northrop Grumman - SERCO
02.2009 - Current
Junior Associate
Virodyne Research
08.2006 - 01.2009
Technician
Computing Plus
07.2004 - 07.2006
High School Diploma -
Lansing High School
Some College (No Degree) - Computer Science
Pittsburg State University