Pranjal Tripathi
Senior Product Manager
Summary
Diligent and proactive Senior Product Manager with over 8 years of experience in Information Technology Industry. Excellent reputation for resolving problems and bottlenecks, driving overall operational improvements, analyzing business data and leading/managing teams. Consistently saved costs while increasing profits.
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Product Manager (Automation & AI)
SERVICELINK, FIDELITY NATIONAL FINANCIAL
Pittsburgh, PA
08.2018 - Current
- Launched successfully 4 products in 2 years and delivered them to the market which increased business revenue by 40%.
- Defined and delivered products roadmaps, product strategy, vision and OKRs.
- Delivered Automated Products, adding the revenue of 2.2 Million per year which automated the 52% of the orders to completion by lowering turn-around time from 4 hours to 2 minutes.
- Developed detailed business requirements, user stories and features for products to ease the development & delivery in production systems.
- Designed KPIs and created dashboards to track performance of the Products on a daily basis.
- Collaborated closely with engineering team, UI-UX design team, QA team, data scientists/AI engineers, Data Engineers, Architecture team and project managers in an agile environment to deliver products successfully to clients.
- Defined business use cases utilizing Automation or AI/Machine Learning, evaluated the model/code performance for production and ensured feedback loop for continuous model/code performance improvements and enhancements.
- Performed competitive product analysis and market research for developing valuable products using latest industry trends including ML/AI, NLP, Rule Based System etc and delivered them successfully to market.
- Collaborated effectively with business, marketing, technical and design teams to develop requirements, prioritize enhancements, and translate into Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs) and Application Change Request (ACR) documents and drive projects to completion.
Strategy and Operations Research Analyst
SERVICELINK, FIDELITY NATIONAL FINANCIAL
Pittsburgh, PA
08.2017 - 12.2019
- Devised and implemented new features to automatically extracts key components for the product utilizing Machine Learning Models, Data Science Techniques, NLP (Natural Language Processing), Text Mining, Computer Vision and other Cognitive Services.
- Led and managed team of 15 members to develop instant auto-commitment solution reducing overall time and effort in title commitment generation by 80%.
- Evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, abstracted up from low-level information to a general understanding, and distinguished user requests from underlying true needs.
- Collaborated cross-functionally with Senior Product Managers, VPs and Business Heads to drive strategic initiatives forward.
- Observed current operational systems and conducted data-driven business analytics to support and make recommendations on business strategies.
- Worked closely with Data Science / AI Team and Development Team to solve complex business challenges and provide automation and optimization.
Product Data Analytics Consultant
Deloitte - Capstone
01.2017 - 05.2017
- Leveraged Predictive Analytics and Cloud Analytics in Healthcare Industry using Machine Learning Algorithm and Data Mining Techniques to successfully predict the likelihood of diabetes occurrence in a patient.
- Delivered the Product by creating and hosting end to end SaaS application using Python - Django as a front-end User Interface Web API and Microsoft Azure Machine Learning Studio as a back-end prediction engine which is deployed in the Microsoft Azure Cloud.
Senior Product Data Analyst (BestBuy)
TATA CONSULTANCY SERVICES
03.2015 - 03.2016
- Developed several advanced Predictive Models to support business insights that led to fact-based decision making.
- Reduced 2 hours of daily manual workload by designing automated reports delivery for senior leadership.
- Led a team of 5 members to analyze data and applications to devise a strategy of decommissioning.
Data Analyst (MUFG Union Bank)
TATA CONSULTANCY SERVICES
06.2012 - 02.2015
- Precluded breakdown of banking services by applying analytics on banking data to identify vulnerable Mainframe applications.
- Increased 70% of the overall productivity by dynamically identifying the critical incidents from the pool of incoming incidents and redirecting them to the incidents team for timely resolution.
- Devised creative solutions in mainframes that reduced manual workload by 40%, as a part of Process-Improvement team.
Education
Master of Science - Information Systems Management
Carnegie Mellon University
Pittsburgh, PA 05.2016 - 05.2017
Bachelor of Technology - Computer Science And Engineering
Madan Mohan Malaviya Engineering College
India 08.2008 - 08.2012
Skills
Product Management
undefinedTechnical & Functional Skills
- Technology Stacks: SaaS, PaaS, Microsoft Azure Cloud Services, Azure DevOps, Microsoft IIS web server, APIs (RESTful & SOAP) - JSON & XML, Microsoft SQL Server Management Studio, Docker Containers, Microsoft Azure Service Bus, Microsoft Azure Storage Explorer, Data Science/ Machine Learning, Natural Language Processing (NLP), Text Analytics, Robotic Process Automation (RPA), Image Recognition, Computer Vision
- Project Management Methodologies: Waterfall, Agile, Scrum, Kanban
- Analytics Tools: R-studio, Tableau, SQL, Python Packages (Pandas, NumPy, SciKit-Learn, Keras), Microsoft Power Business Intelligence (BI), Microsoft Excel, Microsoft Azure Machine Learning Studio, Visio workflows
- Languages: Python, R, Java, C
- Databases: Oracle Database 11g, Microsoft SQL server, Azure Cosmos DB, Azure Blob storage, RDBMS
Additional Information
- Successfully attained Microsoft Certified: Azure Fundamentals Certification in June 2020.
- Created a web application in Python (Flask framework) as a personal project that provides live statistics and updates on COVID-19: http://prannjall.pythonanywhere.com/
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Product Manager (Automation & AI)
SERVICELINK, FIDELITY NATIONAL FINANCIAL
08.2018 - Current
Strategy and Operations Research Analyst
SERVICELINK, FIDELITY NATIONAL FINANCIAL
08.2017 - 12.2019
Product Data Analytics Consultant
Deloitte - Capstone
01.2017 - 05.2017
Master of Science - Information Systems Management
Carnegie Mellon University
05.2016 - 05.2017
Senior Product Data Analyst (BestBuy)
TATA CONSULTANCY SERVICES
03.2015 - 03.2016
Data Analyst (MUFG Union Bank)
TATA CONSULTANCY SERVICES
06.2012 - 02.2015
Bachelor of Technology - Computer Science And Engineering
Madan Mohan Malaviya Engineering College
08.2008 - 08.2012
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