Prasad Badireddi
Accounting Assistant
La'ie,US
Summary
Detail-oriented professional with experience at BYUH School of Education, excelling in financial processing and customer service. Proven ability to enhance customer satisfaction through effective problem-solving and active listening. Skilled in Microsoft Excel and adept at managing high-stress situations, ensuring timely and accurate reporting while maintaining confidentiality.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Accounting Assistant
BYUH School of Education, Brigham Young University Hawaii
12.2022 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Customer Service Representative
BYUH School of Education, Brigham Young University Hawaii
12.2022 - 03.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Under Graduation - Business Administration And Management
Brigham Young University
La'ie, United States 05.2001 -
Intermediate Certificate - English, Math And Life Skills
BYU Pathway
Idaho City, United States 05.2001 -
Skills
Microsoft Excel
Data entry
Invoicing and billing
MS office
Customer service
Problem-solving
Active listening
Product knowledge
Call management
Adaptability and flexibility
Time management
Customer relations
Timeline
Accounting Assistant
BYUH School of Education, Brigham Young University Hawaii
12.2022 - Current
Customer Service Representative
BYUH School of Education, Brigham Young University Hawaii
12.2022 - 03.2024
Under Graduation - Business Administration And Management
Brigham Young University
05.2001 -
Intermediate Certificate - English, Math And Life Skills
BYU Pathway
05.2001 -